Jenny-Lynn Taylor
Redvale,AUK
Summary
Dedicated Pharmacist offering 20 years of experience ensuring accurate review, processing and dispensing of medications in alignment with orders. Skilled in collaborating with team members to expedite urgent requests while maintaining impeccable focus on safety, accuracy and confidentiality. Advanced communicator with all levels of staff, clients, management and healthcare administrators.
Skilled Pharmacist with strong background in compounding, pharmacological knowledge and patient care. Expert in providing accurate clinical services. Detail-oriented professional goes extra mile to deliver service and support to pharmacy patrons.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Sole Charge Pharmacist
Mill Water Pharmacy
01.2023 - Current
- Reviewed prescription to confirm appropriate selection of drug, dose and check for interactions with other medications.
- Interpreted prescription orders, dispensed medications, and counselled patients on drugs.
- Maintained appropriate drug records and completed reports as necessary.
- Educated patients about possible drug interactions and gave special administration instructions.
- Filled and dispensed 400 prescriptions daily.
- Liaised with physicians and patients on proper dosage and potential adverse drug interactions.
- Collaborated with store manager to maintain daily operations.
- Trained pharmacy interns and newly hired pharmacy technicians.
- Ordered all pharmacy supplies and kept check on inventory levels.
- Communicated with patients, ensuring that medical information was kept private.
- Promoted pharmacy services to patients and medical providers.
- Kept prescription drugs and controlled substances safe and secure in pharmacy.
Locum Pharmacist
Various Including - Wellsford Pharmacy
01.2018 - 12.2022
- Managed pharmaceutical supply procurement and management processes.
- Affixed correct labels to direct patients to correctly take medication as recommended by healthcare provider.
- Conducted blood pressure screenings to reduce heart attack, stroke and death.
- Provided education and support to reduce obesity, diabetes and heart disease.
- Worked closely with Pharmacy Care Representatives (PCRs) in providing excellent patient care.
- Reconstituted oral liquids.
- Managed drug and supply inventories.
- Educated patients on proper medication use.
- Counselled patients regarding proper intake of medications.
- Hand counted controlled medications, measured liquids and reconstituted antibiotics.
- Assisted other pharmacy staff with drug inventory, purchasing and receiving.
- Displayed patient-oriented and comprehensive clinical pharmacy services and pharmaceutical care.
Pharmacist
Shackleton's Pharmacy
02.2012 - 08.2017
- Reviewed prescription to confirm appropriate selection of drug, dose and check for interactions with other medications.
- Interpreted prescription orders, dispensed medications, and counselled patients on drugs.
- Maintained appropriate drug records and completed reports as necessary.
- Educated patients about possible drug interactions and gave special administration instructions.
- Educated patients on medication, tools and equipment to promote patient-centred care and increase adherence to treatment.
- Reported adverse drug events to comply with regulatory policies and procedures.
- Assessed patient knowledge of chosen therapy to tailor counselling to meet needs of individual patients.
- Worked as preceptor to provide practice-based instruction to students at pharmacy practice sites.
- Provided education and support to reduce obesity, diabetes and heart disease.
- Reviewed and evaluated orders for non-formulary to identify generic alternatives.
- Communicated issues and reactions to specific medications to intercept potential errors.
(Pharmacy Technician and Intern)
Orewa Pharmacy
06.2011 - 02.2012
- Counted, measured and compounded medications following standard procedures.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
- Communicated with prescribers to verify medication dosages, refill authorizations, and patient information
- Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions, and refill instructions.
- Provided friendly customer service at drop-off and pick-up counters.
- Used pharmacy software to enter prescription and insurance information.
- Followed department policies, procedures and best practices for pharmacy operations.
- Counselled patients on new medications and OTC products.
- Assisted pharmacist in final review of filled prescriptions.
- Monitored inventory levels and notified pharmacist of items requiring reorder.
- Communicated closely with patients, ensuring medical information was kept private.
- Evaluated patient histories to assess medication compliance and spot issues such as doctor shopping or excessive usage.
- Effectively prioritized tasks and organized workflow to increase efficiency.
- Hand counted controlled medications, measured liquids and reconstituted antibiotics.
- Reconstituted oral liquids.
- Counselled patients regarding proper intake of medications.
HPV Vaccination Team (Health Care Assistant)
Waitamata District Health Board
01.2009 - 12.2010
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Documented patient information and care activities in electronic health record.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
- Transported patients between rooms and appointments or testing locations.
- Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
- Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
First Aid Instructor
Meditrain
03.2008 - 12.2008
- Prepared classroom before class by unloading and setting up practice dummies, organizing workbook materials and setting up projector screens for slideshows and instructional videos.
- Performed clerical duties by registering students, filing paperwork, issuing certificates and providing sufficient documentation for coursework completion.
- Promoted program offerings and conducted outreach activities to increase participation and re-engage inactive students.
- Evaluated student training by observing and tracking student performance.
- Taught basic first aid principles and techniques for adults and children following ABCs of first aid and treatment techniques for burns, bleeding and fractures.
- Instructed students on cardiopulmonary resuscitation techniques.
- Instructed students using fun teaching methods to promote class participation.
- Enforced classroom policies and safety rules to reduce chance of accidents.
- Analyzed clinical settings' success in helping students achieve course and program outcomes.
- Conducted clinical simulations and provided feedback for each individual student.
- Evaluated students' competencies through written assignments and examinations.
- Provided immediate and constructive feedback to students individually and as group.
- Delivered individualized instruction on observation, assessment, decision-making and patient health teaching.
- Instructed students on how to perform head-to-toe assessments on patients and how to intervene in medical emergencies.
- Supervised students when administering medications to maintain patient safety.
- Prepared classroom before class by unloading and setting up practice dummies, organizing workbook materials and setting up projector screens for slideshows and instructional videos
- Performed clerical duties by registering students, filing paperwork, issuing certificates and providing sufficient documentation for coursework completion
Pharmacy Manager
Greenways Family Pharmacy
04.2007 - 12.2007
- Third Party Medical Insurance Claims & Pre Authorisations.
- Monitored and managed pharmacy staff performance to maximize productivity and customer satisfaction.
- Enforced compliance with pharmacy regulations and maintained up-to-date records of all medications dispensed.
- Trained pharmacy interns and newly hired pharmacy technicians.
- Ordered all pharmacy supplies and kept check on inventory levels.
- Educated patients on possible drug interactions, potential side effects, and optimal methods of administration.
- Recommended OTC devices or medication options to help mitigate individual symptoms.
- Developed policies and procedures for effective pharmacy management.
- Protected drug inventories from damage or theft by establishing and enforcing clear pharmacy security policies.
- Discussed medical histories with patients in effort to provide most effective medical advice.
- Vaccinated patients to provide immunity against influenza, pneumonia, and other diseases.
- Helped patients overcome vaccine hesitancy by providing facts about efficacy and safety data.
- Evaluated patient histories to assess medication compliance and spot issues such as doctor shopping or excessive usage.
- Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
- Liaised with other healthcare professionals to develop comprehensive patient care plans and provide highest quality of care.
- Communicated with patients, ensuring that medical information was kept private.
- Successfully negotiated client contract renewals to create increased revenue.
- Collaborated with store manager to maintain daily operations.
Managing Pharmacist
Virtual Care Pharmacy
02.2006 - 03.2007
- Remained knowledgeable about health insurance and other third-party payment programs to facilitate purchases.
- Interviewed, hired and trained staff, enabling business to serve more patients.
- Assured all prescription drugs and controlled substances were safe and secure in pharmacy.
- Properly labeled prescriptions.
- Ordered supplies and medications to maintain inventory levels.
- Prepared more than 600 prescriptions each week.
- Monitored and audited drug inventory.
- Collaborated with physicians and other medical professionals to discuss and carry out orders.
- Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
- Communicated with patients, ensuring that medical information was kept private.
- Liaised with other healthcare professionals to develop comprehensive patient care plans and provide highest quality of care.
- Ordered all pharmacy supplies and kept check on inventory levels.
- Managed pre-certifications and verified insurance coverage.
- Successfully negotiated client contract renewals to create increased revenue.
Hospital Pharmacist
Knysna Provincial Hospital Pharmacy
01.2005 - 02.2006
- Dispensed and procured medicinal products and supplies used in hospital.
- Responded to queries regarding dosages, indications and drug availability.
- Handled stock and order supplies of medicines and drugs.
- Verified safety and accuracy of physician orders.
- Reviewed and monitored patient past and present medication records, checking for errors, incompatibilities and adverse reactions to avoid future complications.
- Verified safe and secure storage of medicines and hospital supplies to minimize loss and accidents.
- Maintained patient and medication records in compliance with government regulations and department policies and procedures.
- Assessed patient knowledge of chosen therapy to tailor counselling to meet needs of individual patients.
- Stayed up-to-date on pharmacy regulations, treatments and developments in industry research.
- Used system to review records and laboratory results for patients.
- Managed drug and supply inventories.
- Counselled patients regarding proper intake of medications.
- Provided consultations and answered inquiries from patients, healthcare professionals and physicians regarding drugs, potential side effects, and specified use.
- Counselled customers on medications, appropriate dosage and potential side effects.
- Educated patients on proper medication use.
- Reconstituted oral liquids.
- Hand counted controlled medications, measured liquids and reconstituted antibiotics.
- Administered immunizations and met with patients for medication consultations, effectively improving awareness of pharmacy's health services.
Intern Pharmacist
Medi-Score Pharmacy
01.2004 - 12.2004
- Followed department policies, procedures and best practices for pharmacy operations.
- Educated patients on possible drug interactions, potential side effects, and optimal methods of administration.
- Used pharmacy software to enter prescription and insurance information.
- Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions, and refill instructions.
- Assisted pharmacist in final review of filled prescriptions.
- Monitored inventory levels and notified pharmacist of items requiring reorder.
- Communicated closely with patients, ensuring medical information was kept private.
- Located and measured medications according to prescription information, making modifications as instructed by pharmacists and providers.
- Counselled patients on new medications and OTC products.
- Helped patients overcome vaccine hesitancy by providing facts about efficacy and safety data.
- Vaccinated patients to provide immunity against influenza, pneumonia, and other diseases.
- Provided friendly customer service at drop-off and pick-up counters.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Provided consultations and answered inquiries from patients, healthcare professionals and physicians regarding drugs, potential side effects, and specified use.
- Performed technical processes required to dispense medications to patients.
- Administered immunizations and met with patients for medication consultations, effectively improving awareness of pharmacy's health services.
- Achieved and maintained top customer satisfaction and retention by cultivating productive relationships with patients.
- Reconstituted oral liquids.
Pharmacy Student
Medi-Score Pharmacy
01.2000 - 12.2003
- Located and measured medications according to prescription information, making modifications as instructed by pharmacists and providers.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Communicated closely with patients, ensuring medical information was kept private.
- Assisted pharmacist in final review of filled prescriptions.
- Vaccinated patients to provide immunity against influenza, pneumonia, and other diseases.
- Provided friendly customer service at drop-off and pick-up counters.
- Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions, and refill instructions.
- Used pharmacy software to enter prescription and insurance information.
- Counselled patients on new medications and OTC products.
- Followed department policies, procedures and best practices for pharmacy operations.
- Helped patients overcome vaccine hesitancy by providing facts about efficacy and safety data.
- Counselled customers on medications, appropriate dosage and potential side effects.
- Effectively prioritized tasks and organized workflow to increase efficiency.
- Counselled patients regarding proper intake of medications.
- Provided consultations and answered inquiries from patients, healthcare professionals and physicians regarding drugs, potential side effects, and specified use.
- Administered immunizations and met with patients for medication consultations, effectively improving awareness of pharmacy's health services.
- Managed drug and supply inventories.
- Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.
- Hand counted controlled medications, measured liquids and reconstituted antibiotics.
- Performed technical processes required to dispense medications to patients.
- Reconstituted oral liquids.
- Monitored inventory levels and notified pharmacist of items requiring reorder.
Education
Graduate Diploma in Education - Education
University Of Waikato
Hilton, NZ12.2019
Bachelors Of Pharmacy - Pharmacy
University of Port Elizabeth (NMMU)
Port Elizabeth, South Africa12.2003
High School Diploma -
Framesby High School
Port Elizabeth, South Africa12.1999
Skills
- Hydration Fluids
- FDA and ICH Guidelines
- Quality Assurance Controls
- Company Policy Compliance
- Customer Service
- Patient Medical Histories
- Assessing Patient Health
- Regulatory Requirements
- Insurance Coverage Verification
- Compounding Skills
- Preparing Sterile and Non-Sterile Compounds
- Insurance Claim Processing Software
- Interpreting and Processing Medication Orders
- Order Fulfillment
- Maintaining Records
- Proper Storage Understanding
- Managing Products
- Treatment Consulting
- Promotion of Health and Disease Prevention
- Drug Compounding
- Calculating Doses
- Blood Pressure Measurement
- Drug Therapy
- Medication Therapy Management
- Setting Up Profiles
- Drug Interaction Understanding
- Hospital Staff Support
- Transition of Care Understanding
- Automated Prescription Fulfillment
- Staff Training
- Pharmaceutical Calculations
- Coordinating Inventory
- Identifying Counter-Indicated Drugs
- Teamwork and Collaboration
- Profitability Understanding
- Insurance Coordination
- Interaction Monitoring
- Mental Health Services
- Explaining Complex Terminology
- Dosing Recommendations
- Disease Knowledge
- Patient Education
- Prescription Counselling
- Completing Annual Inventories
- Pharmacy Operations Management
- Reviewing Prescriptions
- Overseeing Interns
- Overseeing Technicians
- File Insurance Claims
Certification
Registrations:
- Current APC registration (Annual Practicing Certificate - New Zealand)
- Registered Pharmacist - New Zealand
- Registered Pharmacist - South Africa
Accreditations:
- Trimethoprim and Nitrofurantion accreditation
- ECP Accreditation
- Sildenafil Accreditation
Certifications:
- Covid 19:
Certificate of Accreditation: Covid-19 Antiviral Medicines Clinical Training
Certificate of Completion: Lagevrio
Certificate of Completion: Paxlovid
Other Courses completed:
- Family Planning
- Immunization and Injection Course ( Administration and preparation )
- Immunization Course ( Counselling and decision making )
- Drug Wise Counselling
Timeline
Sole Charge Pharmacist
Mill Water Pharmacy
01.2023 - Current
Locum Pharmacist
Various Including - Wellsford Pharmacy
01.2018 - 12.2022
Pharmacist
Shackleton's Pharmacy
02.2012 - 08.2017
(Pharmacy Technician and Intern)
Orewa Pharmacy
06.2011 - 02.2012
HPV Vaccination Team (Health Care Assistant)
Waitamata District Health Board
01.2009 - 12.2010
First Aid Instructor
Meditrain
03.2008 - 12.2008
Pharmacy Manager
Greenways Family Pharmacy
04.2007 - 12.2007
Managing Pharmacist
Virtual Care Pharmacy
02.2006 - 03.2007
Hospital Pharmacist
Knysna Provincial Hospital Pharmacy
01.2005 - 02.2006
Intern Pharmacist
Medi-Score Pharmacy
01.2004 - 12.2004
Pharmacy Student
Medi-Score Pharmacy
01.2000 - 12.2003
Graduate Diploma in Education - Education
University Of Waikato
Bachelors Of Pharmacy - Pharmacy
University of Port Elizabeth (NMMU)
High School Diploma -
Framesby High School
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