Jenny Maxwell
Lake Hawea,Otago
Summary
Focused leadership with 21+years of success in designing customer-oriented programs and developing high performing service-oriented teams. Accomplished in working with organizational leaders to establish business goals and devise strategies driving revenue generation and business growth. Proven track record in creating scalable customer service operations infrastructures and leveraging social media to nurture relationships with customers.
Overview
40
40
years of professional experience
Work History
Company General Manager/Company General Manager/Director of Operations
Safety First New Zealand Ltd
Auckland, Auckland
04.1997 - Current
- Oversaw day-to-day production activities in accordance with business objectives.
- Increased revenue by 30% year on year.
- Monitored office workflow and administrative processes to keep operations running smoothly.
- Worked collaboratively with functional leaders to implement new procedures and corrective actions to improve quality.
Senior Beauty Therapist/Owner/Operator
Features
Browns Bay, Auckland
02.1988 - 03.1996
- Helped customers feel relaxed and comfortable through conversation and personal relatability.
- Managed client bookings and contract staff
- Arranged merchandise to present visually appealing displays and attract clientele.
- Processed payments, entering sales in register for prompt customer service.
- Met sales goals, supporting organizational health through consistent and reliable service
- Recommended specific hair and beauty products to meet individual customer needs
Group Fitness Instructor/Coreographer
Les Mills New Zealand
Auckland, Auckland
01.1979 - 07.1985
- Created structured and innovative fitness programs to be executed in small to large group atmospheres.
Education
High School Diploma -
St Marys Convent
AucklandSkills
- General contracting professional
- Leading company direction
- Reported to the Board progress month on end
- Lead and mentored a skilled consultancy team
- General sales techniques
Accomplishments
- Supervised team of [Number] staff members.
- Achieved [Result] through effectively helping with [Task].
- Documented and resolved [Issue] which led to [Results].
- Achieved [Result] by completing [Task] with accuracy and efficiency.
Certified Yoga Teacher
Recently completed (2022).
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Company General Manager/Company General Manager/Director of Operations
Safety First New Zealand Ltd
04.1997 - Current
Senior Beauty Therapist/Owner/Operator
Features
02.1988 - 03.1996
Group Fitness Instructor/Coreographer
Les Mills New Zealand
01.1979 - 07.1985
High School Diploma -
St Marys Convent
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