Jenny Nguyen
Summary
I am proud of myself being a dedicated and motivated administrative and accounting professional with skills and experience in fast-paced office settings. I am able to handle multitasks with high degree of productivity and accuracy. I am also detail-oriented, responsible, and punctual and strong organizational skills when working with little to no supervision. Most important, I am inquisitive and a fast learner, so I can manage to complete any tasks and duty especially in the rapidly changing environment.
Overview
13
13
years of professional experience
Work History
Administrative Assistant
Auckland City Electrical Ltd
01.2024 - Current
- customer service through responses to client inquiries, addressing concerns , and building relationships.
- Ensured accurate record-keeping with data entry and database management company information.
- Assisted in preparation of financial reports, gathering data that contributed to budgeting accuracy.
- Coordinated office supply inventory management
- Supported executive staff through scheduling meetings, coordinating arrangements, and preparing documents.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Program Coordinator
Ha Noi University of Industry
06.2011 - 01.2021
- Maintained detailed records of program activities and participant data, ensuring compliance with internal policies and external regulations.
- Organized events and workshops to engage participants, enhancing their learning experience within the program framework.
- Managed budgets and resources for successful execution of multiple programs simultaneously.
- Implemented evaluation tools to measure program effectiveness, utilizing data-driven insights for continuous improvement.
- Created comprehensive reports on program progress, presenting findings to stakeholders and adjusting strategies as needed.
- Developed effective communication strategies for improved collaboration among team members, resulting in increased productivity.
- Coordinated cross-functional teams to ensure timely completion of program deliverables, maintaining project schedules and meeting objectives.
- Coordinated with multiple departments to ensure seamless execution of events, leading to enhanced operational efficiency.
- Delivered detailed program reports to stakeholders, showcasing success and reach of initiatives.
- Monitored programming schedules, conformance to guidelines and quality.
Quality Management Coordinator
Ha Noi University of Industry
09.2012 - 01.2018
- Tracked and analyzed key quality metrics, ensuring that organizational targets were met or exceeded on a consistent basis.
- Conducted thorough audits of professional education processes, identifying areas for improvement and implementing necessary changes.
- Analyzed data from quality control tests, identifying trends and making recommendations for process improvements.
- Collaborated with teams to develop comprehensive quality management plans, ensuring continuous improvement in operations.
- Enhanced overall product quality by implementing effective quality management systems and strategies.
- Implemented corrective actions to address non-conformance issues
- Reported on findings and made proactive and targeted recommendation to senior leaders.
- Scheduled preventive and predictive maintenance actions based on failure analysis.
- Managed quality assurance initiatives.
Education
Master of Professional Accounting - Accounting
Auckland University of Technology
Auckland, NZ10.2024
Bachelor of Arts - English-as-a-Second-Language Education
Vietnam National University, Hanoi
Ha Noi, Viet Nam06.2003
Skills
- Bookkeeping and account reconciliation
- Financial reporting
- Budget planning and variance analysis
- Payroll preparation and processing
- Customer Service
- Data Entry
- Computer Skills: Microsoft Excel, Microsoft Word
- Office Administration
- Time Management
- File Organization
- Scheduling
- Documentation and Recordkeeping
Languages
English
Full Professional
French
Elementary
Timeline
Administrative Assistant
Auckland City Electrical Ltd
01.2024 - Current
Quality Management Coordinator
Ha Noi University of Industry
09.2012 - 01.2018
Program Coordinator
Ha Noi University of Industry
06.2011 - 01.2021
Master of Professional Accounting - Accounting
Auckland University of Technology
Bachelor of Arts - English-as-a-Second-Language Education
Vietnam National University, Hanoi
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