Jenny Nguyen
Summary
I am proud of myself being a dedicated and motivated administrative and accounting professional with skills and experience in fast-paced office settings. I am able to handle multitasks with high degree of productivity and accuracy. I am also detail-oriented, responsible, and punctual and strong organizational skills when working with little to no supervision. Most important, I am inquisitive and a fast learner, so I can manage to complete any tasks and duty especially in the rapidly changing environment.
Overview
13
13
years of professional experience
Work History
Administrative Assistant
Auckland City Electrical Ltd
Auckland
01.2024 - Current
- customer service through responses to client inquiries, addressing concerns , and building relationships.
- Ensured accurate record-keeping with data entry and database management company information.
- Assisted in preparation of financial reports, gathering data that contributed to budgeting accuracy.
- Coordinated office supply inventory management
- Supported executive staff through scheduling meetings, coordinating arrangements, and preparing documents.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Program Coordinator
Ha Noi University of Industry
Ha Noi, Viet Nam
06.2011 - 01.2021
- Maintained detailed records of program activities and participant data, ensuring compliance with internal policies and external regulations.
- Organized events and workshops to engage participants, enhancing their learning experience within the program framework.
- Managed budgets and resources for successful execution of multiple programs simultaneously.
- Implemented evaluation tools to measure program effectiveness, utilizing data-driven insights for continuous improvement.
- Created comprehensive reports on program progress, presenting findings to stakeholders and adjusting strategies as needed.
- Developed effective communication strategies for improved collaboration among team members, resulting in increased productivity.
- Coordinated cross-functional teams to ensure timely completion of program deliverables, maintaining project schedules and meeting objectives.
- Coordinated with multiple departments to ensure seamless execution of events, leading to enhanced operational efficiency.
- Delivered detailed program reports to stakeholders, showcasing success and reach of initiatives.
- Monitored programming schedules, conformance to guidelines and quality.
Quality Management Coordinator
Ha Noi University of Industry
Ha Noi, Viet Nam
09.2012 - 01.2018
- Tracked and analyzed key quality metrics, ensuring that organizational targets were met or exceeded on a consistent basis.
- Conducted thorough audits of professional education processes, identifying areas for improvement and implementing necessary changes.
- Analyzed data from quality control tests, identifying trends and making recommendations for process improvements.
- Collaborated with teams to develop comprehensive quality management plans, ensuring continuous improvement in operations.
- Enhanced overall product quality by implementing effective quality management systems and strategies.
- Implemented corrective actions to address non-conformance issues
- Reported on findings and made proactive and targeted recommendation to senior leaders.
- Scheduled preventive and predictive maintenance actions based on failure analysis.
- Managed quality assurance initiatives.
Education
Master of Professional Accounting - Accounting
Auckland University of Technology
Auckland, NZ10.2024
Bachelor of Arts - English-as-a-Second-Language Education
Vietnam National University, Hanoi
Ha Noi, Viet Nam06.2003
Skills
- Bookkeeping and account reconciliation
- Financial reporting
- Budget planning and variance analysis
- Payroll preparation and processing
- Customer Service
- Data Entry
- Computer Skills: Microsoft Excel, Microsoft Word
- Office Administration
- Time Management
- File Organization
- Scheduling
- Documentation and Recordkeeping
Languages
English
Full Professional
French
Elementary
Timeline
Administrative Assistant
Auckland City Electrical Ltd
01.2024 - Current
Quality Management Coordinator
Ha Noi University of Industry
09.2012 - 01.2018
Program Coordinator
Ha Noi University of Industry
06.2011 - 01.2021
Master of Professional Accounting - Accounting
Auckland University of Technology
Bachelor of Arts - English-as-a-Second-Language Education
Vietnam National University, Hanoi