Golf
Jenny Roughan
Whanganui
Summary
Organized and dedicated Administrative Assistant with great track record of providing exceptional customer service.
Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
39
39
years of professional experience
Work History
Medical Ward Administrator
Te Whata Ora Whanganui Hospital
04.2022 - 11.2024
- Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
- Maintained personnel records and updated internal databases to support document management.
- Organized workflow and delegated tasks effectively to ensure timely project completion without compromising quality.
- Managed office inventory levels, ensuring adequate supplies were available while minimizing waste and unnecessary spending.
- Answering Telephones and Meeting & Greeting Visitors.
- Established an organized filing system that streamlined document retrieval and reduced misplaced files.
Owner/Operator
Motel Oasis
06.2018 - 09.2021
- Maintaining and updating all office requirements
- Liaising with Clients/Guests, Suppliers and Team Members (Cleaners)
- Assist all Staff with ad-hoc duties and cleaning duties
- General administrative duties as required, including Payroll
- Usual Day-to-Day running of a motel
- Creating purchase orders for various motel supplies and liaising with Suppliers regarding delivery
- Quotes with Corporate Companies, as well as long term accommodation, Sports Teams and Events
- Liaising with Online Booking and Travel Agents
- Maintaining Gardens
- (sold)
Owner/Operator
Bella Tuscany Motel
11.2016 - 03.2018
- Creating purchase orders for various motel supplies and liaising with supplier regarding delivery
- Quotes with Corporate Companies for long term accommodation
- Liaising with Online Booking and Travel Agents
- Maintaining and updating all office requirements
- Liaising with Clients/Guests, Suppliers and team members (Cleaners)
- Assist all staff with ad-hoc duties and cleaning duties
- General administrative duties as required
- Usual Day-to-Day running of a motel
- (sold)
Administrative Assistant/Customer Service
Scooters Australia
03.2012 - 09.2016
- Creating purchase orders for various mobility scooter supplies and liaising with supplier regarding delivery
- Assisting with Tenders & Quotes
- Maintaining the Documenting Registers
- Liaising with Clients, Suppliers and team members
- Assist all staff and management with ad-hoc duties
- General administrative duties as requested
- Liaising with Inter-State Branch Managers
- (Headoffice)
Temp Administration/ Customer Service
Excel Recruitment, Signature Security, ADT Security
01.2011 - 01.2012
- Preparing Service Technician Reports
- Preparing Sub-contractor Invoices
- Creating ad-hoc purchase orders for technicians whilst in field
- Reviewing scheduled and unscheduled jobs for items that needed to be purchased
- General administrative duties including filing
- Liaising with internal and external stakeholders – technicians, internal & external suppliers, sub-contractors, Sales Reps and management
- Logging of service calls for clients
- The company used DICE, PRONTO and Mastermind software packages in addition to Microsoft Office
Casual Administration Assistant
Onshore Marine, Meridien Marina
01.2010 - 02.2011
- Reception, first point of contact for all customer enquiries
- Bank Reconciliations
- Invoicing
- Data Entry
- General administrative duties as requested
- The company used MYOB accounting package
Contracted Joinery Admin Assistant
Coastline Building Services
01.2008 - 01.2009
- Creating purchase orders for various building supplies and liaising with supplier regarding delivery
- Assisting with Tenders & Quotes
- Maintaining the Documenting Plan Drawings Registers
- Liaising with Clients, Suppliers and team members
- Assist all staff and management with ad-hoc duties
- General administrative duties as requested
- The company used Quickbooks accounting package
Office Administrator/ Receptionist/ Health & Social Services
Maataa Waka Ki Te
01.2007 - 07.2007
- Reception duties
- Administrative support to management and staff
- Answering general email enquiries
- Maintain Stock and Stationary supplies
- Petty Cash reconciliation
- Manage archival of all management files
- Maintain incoming & outgoing mail records
- Setup and managed library of all reference materials
Receptionist/ Administration/ Accounts
FIL (Furniture/Shopfitters Installations Ltd)
01.2005 - 01.2006
- Reception duties
- Entering of all sales and purchases
- Invoicing
- Payroll, including checking of timesheets
- General Administration duties
- The company used MYOB accounting package
Secretarial/ PA/ Customer Service
Levco Agencies Ltd
01.2001 - 01.2004
- Day-to-Day Secretarial duties
- Ordering, including overseas orders
- Assisting with Tenders, including Government Departments
- Stock enquiries
- Customer order processing and sales rep support
- Backorder control
- Liaising with Warehouse
- Invoicing and credit raising
- Complaints
- Design & Publish customer art work
- Minute taking at monthly meetings
- Following accounts end-of-month procedures
- I reported directly to the Director
- The company used CBA accounting package
Owner/ Operator
The Lunchbox
01.1994 - 01.2000
- I was involved with all areas of running my own business, including
- Employment
- Administration and Accounts
- Merchandising
- Banking
- Ordering
- Pricing
- Customer Service
- Hospitality
Customer Service/ Hospitality
Roselands Redwood Garden Centre & Café
01.1986 - 01.1988
- Assisting the public with their garden needs
- Kitchen duties including serving
- Frontline, first point of call for customers
- Cash handling and cashier
- Purchase Ordering
- Liaising with Suppliers & Deliveries
Education
Certificate III - Business
Talent2 Online.com Training
01.2012
Certificate In Office – Computers - undefined
Central Institute of Technology
01.2000
Ashburton Public Hospital
Ashburton NZundefined
Pitmans Exams
01.1990
Ashburton College
Ashburton NZ01.1980
Skills
- Knowledge and skills in Microsoft Excel, Microsoft Outlook and Microsoft Word Data Entry
- 30 years of experience in office administration, customer service and rapport building with customers
- Skills in Strait Reservations Booking System (Now called OnlineBookingcom)
- Administrative support Office Administration Business Administration
- Telephone reception
- Confidentiality handling
- Office equipment maintenance & supplies
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Interests
Languages
English
Advanced (C1)
Work Preference
Work Type
Part TimeFull TimeWork Location
On-SiteImportant To Me
Work-life balanceFlexible work hoursTimeline
Medical Ward Administrator
Te Whata Ora Whanganui Hospital
04.2022 - 11.2024
Owner/Operator
Motel Oasis
06.2018 - 09.2021
Owner/Operator
Bella Tuscany Motel
11.2016 - 03.2018
Administrative Assistant/Customer Service
Scooters Australia
03.2012 - 09.2016
Temp Administration/ Customer Service
Excel Recruitment, Signature Security, ADT Security
01.2011 - 01.2012
Casual Administration Assistant
Onshore Marine, Meridien Marina
01.2010 - 02.2011
Contracted Joinery Admin Assistant
Coastline Building Services
01.2008 - 01.2009
Office Administrator/ Receptionist/ Health & Social Services
Maataa Waka Ki Te
01.2007 - 07.2007
Receptionist/ Administration/ Accounts
FIL (Furniture/Shopfitters Installations Ltd)
01.2005 - 01.2006
Secretarial/ PA/ Customer Service
Levco Agencies Ltd
01.2001 - 01.2004
Owner/ Operator
The Lunchbox
01.1994 - 01.2000
Customer Service/ Hospitality
Roselands Redwood Garden Centre & Café
01.1986 - 01.1988
Certificate In Office – Computers - undefined
Central Institute of Technology
undefined
Pitmans Exams
Certificate III - Business
Talent2 Online.com Training
Ashburton Public Hospital
Ashburton College
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