Jenny WANG
Auckland,AUK
Summary
Understanding of retail dynamics and providing high quality customer service to meet customer needs and exceed expectations
Highly-motivated and faster learner
Hardworking with multitasking, and time management abilities
High attention to detail and works well under pressure
Collaboratively with team.
Experience with TONIQ
Overview
12
12
years of professional experience
Work History
Real Estate Agent
Barfoot&Thompson
Beach Haven, Northshore
01.2013 - 08.2016
- Negotiated purchase agreements and contracts with buyers and sellers.
- Managed marketing strategies for properties including advertising campaigns and open houses.
- Assisted in the preparation of documents such as representation contracts, purchase agreements, closing statements, deeds and leases.
Sales Assistant
Sun Crystal Ltd
05.2009 - 11.2010
- Greeted customers and provided assistance with product selection.
- Organized stockroom shelves, racks and bins according to store layout and product categories.
- Provided customer service by answering questions, resolving problems, and responding to complaints in a timely manner.
- Replenished merchandise on shelves as needed throughout the day.
- Performed cashier duties such as scanning items, processing payments, and issuing receipts or change due.
Senior Associate
LOUIS VITTON CHINA
Xi'an, XI'AN
09.2004 - 06.2009
- Resolved customer inquiries in a timely manner while adhering to service level agreements.
- Provided direction and guidance to junior associates on complex tasks.
- Maintained responsibility for all inquiries, concerns and complaints, resolving matters effectively and to satisfaction of customers.
- Provided HR administrative assistance to management team.
- Stocked inventory and ordered office and kitchen supplies.
Education
Certificate in Pharmacy L3 - Certificate in Pharmacy L3
NZMA
Auckland, NZ07-2025
Certificate - New Zealand Certificate in Real EstateSalesperson
Unitec
Northland, NZ02-2012
Some College (No Degree) - Academic English L5
Auckland University of Technology
AucklandSkills
- Lead Follow Up
- Recruiting clients
- Social Media Marketing
- Client Needs Assessment
- Court appointed mediation
- Certified Negotiation Expert (CNE)
Timeline
Real Estate Agent
Barfoot&Thompson
01.2013 - 08.2016
Sales Assistant
Sun Crystal Ltd
05.2009 - 11.2010
Senior Associate
LOUIS VITTON CHINA
09.2004 - 06.2009
Certificate in Pharmacy L3 - Certificate in Pharmacy L3
NZMA
Certificate - New Zealand Certificate in Real EstateSalesperson
Unitec
Some College (No Degree) - Academic English L5
Auckland University of Technology
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