Jenny (Jingyi) Feng
Auckland,Maraetai
Summary
Quality control professional experienced in developing organization's quality strategy, procedures and processes. Monitor quality performance from supply chain and throughout product development life cycle. Develop and sustain Quality Management System in accordance with ISO 9001 and other applicable standards and business requirements. Manage quality audit program to identify and resolve non-conformities and embed culture of continuous improvement.
Overview
13
13
years of professional experience
Work History
Quality Assurance Manager
CTOM Limited
07.2017 - Current
- Risk Management Programme establishing and maintenance.
- Manage audits / license with regulatory bodies.
- Championed continuous improvement initiatives, consistently seeking ways to optimize operations for better results.
- Mentored junior staff members in best practices for quality management, contributing to overall team growth and development.
- Recorded, analyzed, and distributed statistical information.
- Performed root cause analysis to identify and resolve quality issues and defects.
- Conducted risk assessments to identify and mitigate potential quality issues.
Quality Assurance Manager
Pauling Industries Limited
04.2023 - 10.2023
- Specified quality requirements of raw materials with suppliers.
- Resolved customer complains.
- Manage audits / license with regulatory bodies.
- Mentored junior staff members in best practices for quality management, contributing to overall team growth and development.
- Collaborated with cross-functional teams to develop and implement process and system improvements.
Quality Assurance Officer
Pauling Industries Limited
01.2022 - 03.2023
- Reported production malfunctions to managers and production supervisors.
- Implemented comprehensive quality assurance plans to monitor product quality and adherence to regulatory standards.
- Performed tests and inspections to conform to established standards.
- Facilitated effective communication between departments regarding quality matters, fostering a collaborative working environment.
- Monitored activities and supporting systems to meet compliance regulations.
- Provided extensive quality assurance training to production staffs.
Quality Assurance Officer
CTOM Limited
10.2016 - 07.2017
- Reported production malfunctions to managers and production supervisors.
- Developed and implemented comprehensive quality assurance plans to monitor product quality and adherence to regulatory standards.
- Performed tests and inspections to conform to established standards.
- Recorded, analyzed, and distributed statistical information.
- Drafted technical documents such as deviation reports, testing protocol and trend analyses.
Quality Control Officer
Alpha Laboratories Limited
03.2013 - 05.2016
- Oversee sampling schedules and laboratories schedules of raw materials and finished products.
- Conducted risk assessment for non-conforming products.
- Conducted data review and followed standard specifications to release raw materials for production use.
Restaurant Team Member and Shift Supervisor
KFC
05.2011 - 03.2013
- Collaborated with kitchen staff to ensure timely delivery of food orders, resulting in increased efficiency and satisfied customers.
- Performed opening and closing duties as needed, ensuring the restaurant was prepared for efficient operation each day.
- Served and assisted to deliver customer's orders.
Education
Bachelor of Science - Chemistry
University of Auckland
Auckland, NZ03.2013
Skills
- Internal Auditing: checking the current practice against the SOPs and examine the quality system
- External Auditing: working with regulatory bodies and customers to make sure the quality system is up to date with the current legislation
- Experience with Risk Management Programme (RMP), Approved Transitional Facility (ATF), National Programme 3 (NP3), ISO 9001, ISO 22716, Dangerous Goods certification
Timeline
Quality Assurance Manager
Pauling Industries Limited
04.2023 - 10.2023
Quality Assurance Officer
Pauling Industries Limited
01.2022 - 03.2023
Quality Assurance Manager
CTOM Limited
07.2017 - Current
Quality Assurance Officer
CTOM Limited
10.2016 - 07.2017
Quality Control Officer
Alpha Laboratories Limited
03.2013 - 05.2016
Restaurant Team Member and Shift Supervisor
KFC
05.2011 - 03.2013
Bachelor of Science - Chemistry
University of Auckland
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