Jeralyn Gaje
Christchurch,CAN
Summary
At PAK'nSAVE Riccarton, I excelled as a Checkout Senior Supervisor, enhancing team productivity and customer loyalty through innovative training and effective communication. My leadership fostered a culture of recognition and development, significantly boosting morale and efficiency. Skilled in customer relationship management and team development, I drive results and foster professional growth. Accomplished Supervisor focused on meeting customer expectations and achieving company goals. Drives success by directing high-producing teams while developing lasting employee rapport.
Overview
5
5
years of professional experience
Work History
Checkout Senior Supervisor
PAK'nSAVE Riccarton
2019.05 - Current
- Fostered effective communication by providing constructive feedback and sharing knowledge across business lines.
- Mentored junior team members for accelerated professional growth and skill development.
- Trained new hires and provided positive reinforcement and helpful feedback that boosted morale and efficiency within department.
- Coordinated, supervised and evaluated work of subordinates and reallocated staff and resources to meet performance requirements.
- Boosted employee morale through regular recognition programs that acknowledged outstanding individual contributions.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Enhanced team productivity by implementing efficient workflow processes and providing consistent guidance.
- Provided feedback, training and skill development to staff to improve accuracy, productivity and quality.
Education
No Degree - Managers Certificate
Christchurch City Council
Christchurch, NZ12.2023
Skills
- Goal-Oriented
- Employee Motivation
- Policy Enforcement
- Decision-Making
- Customer Relationship Management
- Customer Service
- Team Development
- Team Leadership
- Goal Setting
- Interpersonal Relations
- Professional and Courteous
- Good Judgment
- Positive Attitude
- Time Management
- Attention to Detail
- Multitasking Abilities
- Reliability
- Excellent Communication
- Organizational Skills
- Effective Communication
- Adaptability and Flexibility
Reference
Rosita Singh
Second In charge Checkout Department
Pak N Save Riccarton
0211853540
Marinette Lina
Senior Supervisor Checkout Department
Pak N Save Riccarton
0220992744
Franco Berti
Checkout Manager
Pak N Save Riccarton
0224101713
Timeline
Checkout Senior Supervisor
PAK'nSAVE Riccarton
2019.05 - Current
No Degree - Managers Certificate
Christchurch City Council
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