Jeremy Chatterton

• Manage a team of 5 Account Managers
• Support, coach & empower team to deliver strong results and personal development
• Streamline operational efficiencies by liaising with different business functions and driving accountability
• Identify and oversee the recruitment process for new staff members including interviewing and training
• Coordinate wider Nalco team events and trainings to be productive and within budget
• Drive a high level of service and value for customers and establish collaborative partnerships
• Resolve customer complaints regarding sales and service & maintain strong relationships
• Analyze financial data such as sales reports, budgets and payroll records to identify areas of improvement
• Work with new technology & innovations and troubleshoot implementation

Account Manager - Nalco Water (2016 - 2021)

• Focus on Industrial water applications in manufacturing, food producers & Geothermal industry
• Execute a sales, price and innovation plan for clients to deliver sales volume growth and drive profitability
• Deliver outstanding service coverage to customers which align with their Key Business Drivers
• Create, Capture & Communicate value through developing and managing innovative and continuous improvement projects to solve customer problems
• Work in consultation with engineering teams to maintain equipment for water treatment, chemical dosing and control systems
• Manage the delivery of projects to budget and time constraints and work with suppliers and contractors to develop quotes and delivery timeframes

District Representative - Nalco Champion (2014 - 2016)

• Customer base in Oil & Gas industry with focus on scale and corrosion prevention
• Field operations & sales (as above)

• Company Overview: Providing a variety of services to the O&G industry across Australasia
• Responsible for building the lithology of oil and gas exploration wells
• Collaborated closely with drilling team to successfully complete wells

• Company Overview: Holcim is one of the world's leading suppliers of cement and aggregates (crushed stone, sand and gravel)
• Oversaw all aspects of quarry operations and planning across Argentina
• Conducted economic evaluation of mining projects and equipment selection
• Negotiated with suppliers on technical specifications and service requirements
• Problem solved and improved mining operations

• Company Overview: A medium sized contracting company with 5 divisions related to geology, safety, surveying, database modeling and Hire
• Worked independently in the field to manage the sampling of green fields and brown fields exploration
• Coordinated day to day exploration activities and drilling programs
• Analyzed geological data and wrote reports for client presentation
• Oversaw drill site safety procedures and conducted safety communications
• Managed small teams, delegated tasks and supervised junior geologists on local geology and logging techniques

• Company Overview: An executive search firm, specializing in introducing professional engineers and managers to foreign firms established in Japan
• Responsible for meeting and screening highly skilled engineers and business people
• Arranged and oversaw interviews between candidates and clients

• Company Overview: A world recognized paving company
• Liaised with clients on course of project
• Laid paving stones at various locations throughout New Zealand

• Company Overview: Car rental firm located at Heathrow airport – highest turnover branch in Europe
• Responsible for managing incoming and outgoing fleet
• Took care of customer matters
• Sold insurance, upgrades and accessories on a commission basis