Jeremy Chen
Rototuna,Hamilton
Summary
Operations professional with nearly a decade of experience in business management, supply chain coordination, and process optimisation, complemented by hands-on exposure to pharmaceutical quality control and production support. Skilled in inventory management, customer and stakeholder engagement, and continuous improvement. Adaptable and quick to learn, with a strong ability to transfer skills across industries and contribute to efficient, reliable operations.
Overview
11
11
years of professional experience
Work History
Operations & Business Management
Hardware and Building Materials Enterprise
Pu Er, China
01.2015 - 03.2024
- End-to-End Operations: Managed purchasing, warehousing, inventory, sales, and delivery, ensuring efficient and reliable business workflow.
- Supply Chain & Customer Management: Coordinated with suppliers and built strong relationships with customers, contractors, and government agencies to deliver consistent service and solutions.
- Sales & Market Development: Oversaw product promotion, pricing, and customer service, achieving steady growth and long-term client trust.
- Process & Efficiency Improvement: Analysed operations and introduced improvements that enhanced efficiency, reduced delays, and improved service quality.
- Entrepreneurial & Project Leadership: Founded and operated the business for nearly a decade; also led small-scale engineering projects, managing procurement, cost control, and team coordination to ensure timely delivery.
QC (Quality Control)/Technician
Datang Hanfang Pharmaceutical Co., Ltd.
Pu Er, China
10.2012 - 06.2014
- Production & Quality Support: Assisted in scheduling and process monitoring, resolved production issues, and supported quality investigations to maintain compliance and standards.
- Process Coordination & Problem Solving: Coordinated equipment, tooling, and process audits; analysed workflow conflicts and provided solutions to ensure smooth operations.
- Continuous Improvement & Collaboration: Researched site management, process efficiency, and cost control; liaised with technical staff and production workers to optimise workflow and deliver projects on time.
Education
Master of Business and Management -
The University of Waikato
Hamilton, New Zealand07-2025
Bachelor of Food Science and Engineering -
Chengdu University
Cheng Du, China06.2012
Skills
- Quick learner
- Ability to work independently and collaboratively
- Positive and optimistic mindset
- Strong attention to detail
- Process and efficiency improvement
- Effective time management
- Strong organisational skills
- Adaptability and flexibility
Accomplishments
MBM Start-up Competition Winner –The University of Waikato, 2025
Awarded First Prize for developing a practical and innovative business solution. Recognised for strong teamwork, collaboration, passion, and feasibility of the proposal.
Timeline
Operations & Business Management
Hardware and Building Materials Enterprise
01.2015 - 03.2024
QC (Quality Control)/Technician
Datang Hanfang Pharmaceutical Co., Ltd.
10.2012 - 06.2014
Master of Business and Management -
The University of Waikato
Bachelor of Food Science and Engineering -
Chengdu University
Similar Profiles
AKSHUN ABROLAKSHUN ABROL
Customer Service Representative at EASTWAY HOME HARDWARE & Building MaterialsCustomer Service Representative at EASTWAY HOME HARDWARE & Building Materials
Deborah MussoDeborah Musso
Branch Administrator at KCG/Rew Materials- Foundation Building MaterialsBranch Administrator at KCG/Rew Materials- Foundation Building Materials
Ronald TempleRonald Temple
Inside Sales Manager at QXO Building Materials / Formerly Beacon Building SuppliesInside Sales Manager at QXO Building Materials / Formerly Beacon Building Supplies
IRIS JANE FELLORES SOLINAPIRIS JANE FELLORES SOLINAP
Medical Records Officer at The Health Centrum HospitalMedical Records Officer at The Health Centrum Hospital
Kareena BajajKareena Bajaj
Customer Service Representative at Lake Point Motel NZCustomer Service Representative at Lake Point Motel NZ