Jeremy Chen
Rototuna,Hamilton
Summary
Operations professional with nearly a decade of experience in business management, supply chain coordination, and process optimisation, complemented by hands-on exposure to pharmaceutical quality control and production support. Skilled in inventory management, customer and stakeholder engagement, and continuous improvement. Adaptable and quick to learn, with a strong ability to transfer skills across industries and contribute to efficient, reliable operations.
Overview
11
11
years of professional experience
Work History
Operations & Business Management
Hardware and Building Materials Enterprise
Pu Er, China
01.2015 - 03.2024
- End-to-End Operations: Managed purchasing, warehousing, inventory, sales, and delivery, ensuring efficient and reliable business workflow.
- Supply Chain & Customer Management: Coordinated with suppliers and built strong relationships with customers, contractors, and government agencies to deliver consistent service and solutions.
- Sales & Market Development: Oversaw product promotion, pricing, and customer service, achieving steady growth and long-term client trust.
- Process & Efficiency Improvement: Analysed operations and introduced improvements that enhanced efficiency, reduced delays, and improved service quality.
- Entrepreneurial & Project Leadership: Founded and operated the business for nearly a decade; also led small-scale engineering projects, managing procurement, cost control, and team coordination to ensure timely delivery.
QC (Quality Control)/Technician
Datang Hanfang Pharmaceutical Co., Ltd.
Pu Er, China
10.2012 - 06.2014
- Production & Quality Support: Assisted in scheduling and process monitoring, resolved production issues, and supported quality investigations to maintain compliance and standards.
- Process Coordination & Problem Solving: Coordinated equipment, tooling, and process audits; analysed workflow conflicts and provided solutions to ensure smooth operations.
- Continuous Improvement & Collaboration: Researched site management, process efficiency, and cost control; liaised with technical staff and production workers to optimise workflow and deliver projects on time.
Education
Master of Business and Management -
The University of Waikato
Hamilton, New Zealand07-2025
Bachelor of Food Science and Engineering -
Chengdu University
Cheng Du, China06.2012
Skills
- Quick learner
- Ability to work independently and collaboratively
- Positive and optimistic mindset
- Strong attention to detail
- Process and efficiency improvement
- Effective time management
- Strong organisational skills
- Adaptability and flexibility
Accomplishments
MBM Start-up Competition Winner –The University of Waikato, 2025
Awarded First Prize for developing a practical and innovative business solution. Recognised for strong teamwork, collaboration, passion, and feasibility of the proposal.
Timeline
Operations & Business Management
Hardware and Building Materials Enterprise
01.2015 - 03.2024
QC (Quality Control)/Technician
Datang Hanfang Pharmaceutical Co., Ltd.
10.2012 - 06.2014
Master of Business and Management -
The University of Waikato
Bachelor of Food Science and Engineering -
Chengdu University