Jermellia Talavou
Dunedin
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
A results-driven learner with passion for continuous improvement and academic excellence. Proven ability to adapt to new challenges and contribute effectively to team efforts. Reliable and flexible, with strong skills in critical thinking and collaboration. Known for maintaining high standards and delivering quality results.
Overview
4
4
years of professional experience
Work History
Social Worker
MCT Trust
11.2024 - 11.2025
- Developed and implemented tailored intervention plans for individuals and families.
- Provided crisis intervention and emotional support to clients in distress.
- Facilitated support groups to promote client engagement and recovery.
Christmas Team Member
Platypus
09.2024 - 01.2025
- Assisted customers with product selection during peak holiday shopping periods.
- Maintained a clean and organized sales floor to enhance customer experience.
- Stocked merchandise and ensured displays were visually appealing for promotions.
Retail Worker
Briscoes
10.2022 - 02.2024
- Assisted customers with product selection and inquiries.
- Operated point-of-sale systems for transactions.
- Maintained store cleanliness and organization standards.
- Collaborated with team members to achieve sales goals.
Administrative Assistant
SPCA
08.2021 - 11.2023
- Managed scheduling for veterinary appointments and staff meetings.
- Organized animal care documentation and maintained filing systems.
- Maintained inventory of office supplies and ordered replacements as needed.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
Education
Bachelor of Laws -
University of Otago
Dunedin01.2028
High School Diploma - undefined
Papatoetoe High School
Auckland11.2023
Skills
- Clear communication
- Collaborative teamwork
- Client relationship management
- Client support
- Appointment coordination
- Document management
Timeline
Social Worker
MCT Trust
11.2024 - 11.2025
Christmas Team Member
Platypus
09.2024 - 01.2025
Retail Worker
Briscoes
10.2022 - 02.2024
Administrative Assistant
SPCA
08.2021 - 11.2023
High School Diploma - undefined
Papatoetoe High School
Bachelor of Laws -
University of Otago