Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jerrakai Gibbs

Avanues,Whangarei

Summary

Dedicated customer service professional with a focus on problem-solving, communication, and organizational skills. Proven ability to manage complex schedules and ensure customer satisfaction. Adaptable professional skilled in customer relationship management and service excellence. Experienced in providing comprehensive support and ensuring smooth operations, committed to fostering positive experiences for clients and team members. Dedicated professional with strong customer relationship management and appointment scheduling skills. Committed to delivering service excellence and ensuring client satisfaction.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Receptionist

Alpha
Haistings
10.2025 - 11.2025
  • Greeted visitors and provided them with assistance.
  • Maintained daily calendars, set appointments with clients and planned daily office events.
  • Ensured that all necessary forms were completed accurately prior to submitting them for processing.
  • Scheduled and confirmed appointments, managing a complex calendar for multiple staff members.

Customer Service Representative

BP OIl
Riverside, Whangarei
02.2023 - 12.2024
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Developed strong customer relationships to encourage repeat business.
  • Provided exceptional customer service to ensure customer satisfaction.

Traffic Controller

Kia Tu P{atu
center, Whangarei
05.2022 - 01.2023
  • Managed setup and removal of temporary traffic control equipment and signs.
  • Directed vehicles around construction sites and flagged drivers through blocked roads.

Education

High School Diploma -

Whangarei Boys High School
Whanagrei

North Tec
Whangarei

Skills

  • Calendaring
  • Appointment scheduling
  • Form processing
  • Customer relationship management
  • Office administration
  • Service excellence
  • Time management

Certification

Restricted

Timeline

Receptionist

Alpha
10.2025 - 11.2025

Customer Service Representative

BP OIl
02.2023 - 12.2024

Traffic Controller

Kia Tu P{atu
05.2022 - 01.2023

High School Diploma -

Whangarei Boys High School

North Tec
Jerrakai Gibbs