Jerry Oommen
Hokitika,West Coast
Summary
Quality Officer with PG Diploma in Food Science and two years of experience in Dairy and 4 years of experience in Beverage manufacturing industry. Experienced in leading non-conformance investigations, CAPA programmes, HACCP reviews, Internal auditing and Food safety compliance activities across Butter, AMF, Milk Treatment, Protein powders, Lactoferrin, Milk Powders and UHT plants. Also, experienced in processes such as Filling, UHT, Spray Drying and Freeze Drying.
Recognised for working effectively with production teams to solve quality issues, improve compliance performance and strengthen food safety culture. Strong understanding of RMP, FSSC 22000, HACCP, FSANZ requirements.
Overview
7
7
years of professional experience
Work History
Quality Officer
Westland Milk Products
, Hokitika
09.2024 - Current
- Site-wide compliance with RMP, FSSC22000 and customer requirements through auditing, verifications and quality system management.
- Facilitate HACCP reviews and maintain food safety documentation and records.
- Analyse quality trends and KPI’s performance to identify opportunities for improvement.
- Lead NCR management and CAPA discussions with cross-functional teams.
- Facilitate and lead Internal audits to ensure compliance with RMP, FSSC22000 and Customer requirements.
- Development and implementation of quality procedures and processes.
- Effective analysis, interpretation and improvement of quality performance trend and KPI.
- Drive best practices across the business to improve the quality performance and reduce defects/non-conformance.
- Compliance verification of quality records to enable production run release.
- Verify that procedures and work instructions are clear and effectively implemented through GMP audits and verifications.
- Oversee programmes such as pest control, pathogen program and water management program.
- Participate in external audits to verify compliance with FSSC22000 and RMP standards.
- Management of site Halal program.
- Audit internal programs such as RORP, Food Defence and Vulnerability programs.
- Member of the sensory panel for releasing final products.
- Manage Pest Control & Water Management program
- Review Pathogen Plans and updating Traffic maps.
- Trending and monitoring of NCR’s and GMP findings.
- Halal internal audits & verification.
- Part of OOS final product management.
- Verification of Transfer Documents (EDEC).
- Part of OOS meetings and raising ETR’s
- Lead Food Safety and NCRs meetings.
QA Officer
Free Flow Manufacturing
Glen Innes, Auckland
01.2022 - 08.2024
- Facilitate HACCP reviews and updated Food Safety Documents
- Performed quality inspections on manufacturing process, packaging integrity and finished products.
- Manage Non-Conformance Reports & CAPA implementation with production manager.
- Perform laboratory tests for Beverage & UHT products to support completion of COA.
- Development and Implementation of Quality processes and procedures.
- Collaborated with production teams to resolve process, packaging and product quality issues.
- Train staff members on quality systems and processes
- Facilitate monthly Internal and GMP Audits.
- Coordinate production trails and NPD projects.
- Conduct pasteuriser validation and verification checks.
QA / Production Shift Manager
Free Flow Manufacturing
East Tamaki, Auckland
01.2021 - 01.2022
- Managed production, quality and food safety performance across beverage manufacturing operations.
- Conducted quality inspections, supplier compliance verification and laboratory testing.
- Manage batch process of Beverage products.
- Supervised Production Operations while ensuring compliance with food safety and quality standards.
- Delivered GMP & quality training to operational staff.
- Co-ordinated productions Trials and NPD projects.
- Validation of Pasteuriser and verification checks.
- Positioned skilled staff in key areas throughout shift to optimize department productivity.
- Enhanced operations and boosted productivity through employee training, coaching and assignments.
Filler Operator
Free Flow Manufacturing
East Tamaki, Auckland
03.2020 - 01.2021
- Operated manufacturing equipment while maintaining food safety and quality standards.
- Conducted quality checks, sensory assessments and production Documentation.
- Performed CIP cleaning and Sanitation procedures.
- Set up machines for various jobs to maintain compliance with manufacturing thresholds and waste reduction initiatives.
Education
Master of Science - Food Science
University of Auckland
07-2020
Bachelor of Science - Chemistry
Sree Sankara Vidyapeetom
04-2018
Skills
HACCP & Food Safety Systems Internal Auditing
FSSC 22000 & RMP Compliance CAPA & NCR Management
Root Cause Analysis & Investigations Risk Assessment
GMP & Verification Programmes
Supplier Compliance Batch Verification
Continuous Improvement Cross-functional Stakeholder Engagement
Professional Certifications and Training
- Halal Introductory Dairy Auditing (Training Scheme) (Level 4)
- PCQI
- Level 6 Audit Training & NZQA Unit Standard 8084
- Level 4 Audit & NZQA Unit Standard 8086
- Level 3 HACCP & NZQA Unit Standard 28263
- FSSC & Organisation Culture and Improvement Training
- Food Defence Essentials
- Developing and Implementing Food Fraud Prevention Plan - VACCP
- Advanced Package Evaluation with DIMC and PullTab
Referees
- Jordan Ross (Senior Technical Lead, Protein - 0273112472)
- Shaun Meldrum (Process Trainer, Powder - 0273194821)
Timeline
Quality Officer
Westland Milk Products
09.2024 - Current
QA Officer
Free Flow Manufacturing
01.2022 - 08.2024
QA / Production Shift Manager
Free Flow Manufacturing
01.2021 - 01.2022
Filler Operator
Free Flow Manufacturing
03.2020 - 01.2021
Bachelor of Science - Chemistry
Sree Sankara Vidyapeetom
Master of Science - Food Science
University of Auckland