Jesca Marie Descargar
64 Division Street,CAN
Summary
My name is Jesca Marie Descargar. I am 19 years old and my birthday is on the 1st of February. I currently work at Pak n Save as a checkout operator and has been working there since the start of March 2024. I am studying at New Zealand School of Tourism to get educational background for tourism and get my self ready for Flight Attending.I am friendly and engaging with history of delivering excellent customer service in busy retail settings. I am also hardworking and a reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent costumer service. Highly organised, productive, works well within team setting.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Pak N Save
Checkout
Riccarton , Christchurch
03.2024 - Current
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Checkout Operator
New World
Moore Street , Ashburton
05.2023 - 02.2024
- Resolved customer complaints in a professional manner.
- Followed store policies regarding returns, refunds, discounts.
- Processed cash, credit, debit, and check payments accurately and efficiently.
- Learned roles of other departments to provide coverage and keep store operational.
- Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
- Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
Education
IFA Tourism Level 4 Certificate -
New Zealand School Of Tourism
Christchurch, NZ05-2024
NCEA Level 1,2,3 With Numeracy And Literacy Completed. -
Ashburton College
Ashburton 11-2023
Skills
- Team Contribution
- Money Handling
- Complaint Resolution
- Customer Service
- Problem-Solving
- Active Listening
- Team Collaboration
- Reliable and Responsible
- Relationship Building
- First Aid/CPR
Accomplishments
- I finished off with NCEA level 1,2,3 with Literacy and Numeracy certificates.
- Merit endorsement at Ashburton College.
- Peer support leader badge
- Won the Miss Teen Unifil 2023 (pageant)
Certification
- IFA Level 4 Certificate
- NCEA Level 3 Completion Certificate
- NCEA Level 2 Completion Certificate
- NCEA Level 1 Completion Certificate
Timeline
Pak N Save
Checkout
03.2024 - Current
Checkout Operator
New World
05.2023 - 02.2024
IFA Tourism Level 4 Certificate -
New Zealand School Of Tourism
NCEA Level 1,2,3 With Numeracy And Literacy Completed. -
Ashburton College
- IFA Level 4 Certificate
- NCEA Level 3 Completion Certificate
- NCEA Level 2 Completion Certificate
- NCEA Level 1 Completion Certificate
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