Summary
Overview
Work History
Education
Skills
Timeline
Teamwork
References
Communication Skills
Work Availability
Generic

Jesica Du Preez

Quality Assutance officer
East Tamaki,AUK

Summary

My objective is to be successful in what I do and to always be prepared to learn.

Highly knowledgeable Quality Assurance Officer with background in maintaining and elevating company standards through rigorous product testing and documentation. Strong familiarity in implementing quality control measures, conducting audits, and identifying process improvements for enhanced efficiency. Equipped with analytical skills, problem-solving abilities, and keen attention to detail which resulted in improved product quality in previous roles.

Overview

4
4
years of professional experience
11
11

Years of teaching experience

Work History

Quality Assurance Officer

Green by Nature
Henderson Massey
05.2024 - Current
  • Conducted thorough service delivery inspections to ensure compliance with quality standards.
  • Collaborated with teams to identify and resolve quality issues swiftly.
  • Trained staff on quality control procedures and best practices in operations.
  • Led internal audits to assess compliance with regulatory requirements and policies.
  • Assisted in the preparation of quality documentation for audits and reviews.
  • Prepared detailed reports detailing findings from inspections or tests conducted on products or components.
  • Provided technical guidance and support to other departments on quality assurance related matters.
  • Researched issues and implemented quality assurance plans to correct problems.
  • Identified problematic areas deviated from quality standards and recommended corrective actions.
  • Worked closely with external agencies such as government regulators or third party auditors during inspections and audits.
  • Analyzed defect reports to recommend improvements in service delivery processes.
  • Identified root causes of any defects found during inspections or testing activities.
  • Analyzed data from external auditsprocesses to identify areas of improvement in the service delivery process.
  • Investigated customer complaints regarding product quality and ensured corrective action was taken promptly.
  • Compiled data on quality issues and vulnerabilities and reported findings with suggestions for improvement.
  • Updated and maintained documentation related to quality assurance processes, procedures, and reports to ensure regulatory compliance.
  • Represented the quality assurance department in cross-departmental meetings, contributing to strategic planning and operational efficiency.
  • Facilitated regular quality reviews with senior management, providing insights and recommendations for quality improvement.

Administrative Officer

Recreational Services
Wairua Valley
04.2023 - 05.2024
  • Managed administrative tasks to support daily operations of recreational programs.
  • Coordinated schedules for staff and facility usage to optimize resource allocation.
  • Communicated effectively with team members to ensure smooth operation of services.
  • Processed invoices and managed budget tracking for departmental expenses.
  • Resolved customer inquiries and concerns with professionalism and efficiency.
  • Provided administrative support to department staff including typing letters and reports; preparing mailings; photocopying; collating; faxing; scanning documents.
  • Monitored email accounts regularly and responded appropriately within established timeframes.
  • Ensured compliance with all organizational policies and procedures relating to administrative operations.
  • Answered incoming calls promptly and professionally; provided callers with accurate information or directed them to appropriate departments and personnel when necessary.
  • Performed data entry tasks including entering financial transactions into the company's accounting system.
  • Planned staff and training meetings and scheduled conference rooms.
  • Answered phone inquiries, directed calls and took messages.
  • Handled incoming and outgoing correspondence, including email, mail, and package deliveries, ensuring timely distribution.
  • Maintained positive working relationship with fellow staff and management.
  • Coordinated support to facilitate general office operations.

Quality Assurance Officer

UMS New Zealand
Henderson Massey
06.2021 - 04.2023
  • Conducted thorough product inspections to ensure compliance with quality standards.
  • Trained staff on quality control procedures and best practices in operations.
  • Led internal audits to assess compliance with regulatory requirements and policies.
  • Assisted in the preparation of quality documentation for audits and reviews.
  • Prepared detailed reports detailing findings from inspections or tests conducted on products or components.
  • Provided technical guidance and support to other departments on quality assurance related matters.
  • Researched issues and implemented quality assurance plans to correct problems.
  • Identified problematic areas deviated from quality standards and recommended corrective actions.
  • Worked closely with external agencies such as government regulators or third party auditors during inspections and audits.
  • Identified root causes of any defects found during inspections or testing activities.
  • Compiled data on quality issues and vulnerabilities and reported findings with suggestions for improvement.
  • Facilitated regular quality reviews with senior management, providing insights and recommendations for quality improvement.

Education

Diploma - Business Administration And Project Management

The Career Academy
09-2021

Skills

  • Microsoft Word
  • Microsoft Excel
  • Microsoft Outlook
  • Quality control
  • Internal auditing
  • Data analysis
  • Root cause analysis
  • Employee training
  • Customer service
  • Team collaboration
  • Technical support
  • Quality documentation
  • Problem solving
  • Effective communication
  • Audit programs
  • Quality management systems
  • Search engine optimization

Timeline

Quality Assurance Officer

Green by Nature
05.2024 - Current

Administrative Officer

Recreational Services
04.2023 - 05.2024

Quality Assurance Officer

UMS New Zealand
06.2021 - 04.2023

Diploma - Business Administration And Project Management

The Career Academy

Teamwork

Experience working with several team members at Crackerjacks, learning to be a team player.

References

Malcolm Allan

Jenna Paton

Communication Skills

Excellent communication skills, nececcry as a Quality Assurance officer and former special needs and ece teacher.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Jesica Du PreezQuality Assutance officer