Jess Pelvin-Phillips
Auckland
Summary
Jess offers strong interpersonal skills and a keen interest in events and marketing, with a desire to learn and develop in a creative environment. She brings solid understanding of marketing principles and an ability to handle administrative tasks efficiently. Jess is ready and motivated to use and develop her communication and organizational skills in an Event and Communication Coordinator role.
Overview
7
7
years of professional experience
Work History
Front of House
Nichols Garden Cafe
07.2024 - Current
- Collaborated with fellow front of house members to create a cohesive atmosphere that fostered teamwork and excellence in service delivery.
- Enhanced customer satisfaction by implementing effective front of house management strategies.
Research Assistant
NZME
02.2024 - 12.2024
- Participated actively in regular meetings with fellow researchers to discuss project updates, challenges faced, and lessons learned during ongoing activities.
- Conducted literature reviews to support hypothesis development and identify gaps in existing knowledge.
- Synthesized complex information into clear summaries to make findings accessible to diverse audiences.
- Translated research findings into actionable recommendations, influencing policy and practice.
Marketing Intern
Alzheimers Otago
02.2024 - 12.2024
- Participated in brainstorming sessions, contributing fresh ideas that led to innovative marketing initiatives.
- Increased brand awareness with creation of eye-catching promotional materials.
- Collaborated with team members to develop innovative fundraising strategies, maximizing donations.
Functions Staff
Glenfalloch
10.2023 - 12.2024
- Collaborated with cross-functional teams to ensure seamless event execution and positive outcomes.
- Delivered exceptional customer service, addressing attendee concerns promptly and professionally during events.
- Maintained professional and organized appearance at all events, representing the company in a positive light to clients and attendees.
Front of House
Bacon Buttie Station
07.2022 - 10.2023
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Collaborated with team members to consistently provide efficient service during peak hours.
Front of House
Nellies Restaurant and Bar
12.2019 - 07.2022
- Collaborated with fellow front of house members to create a cohesive atmosphere that fostered teamwork and excellence in service delivery.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Trained new employees on company procedures, ensuring consistent quality in front of house services.
Guitar Tutor
Self-employeed
07.2018 - 04.2020
- Identified areas for improvement in individual student performance through careful observation of playing techniques during lessons.
- Encouraged creativity and self-discovery through experimentation with musical instruments.
- Fostered a positive learning environment by establishing rapport with students and maintaining open communication with parents.
Education
Bachelor of Commerce - Marketing
University of Otago
Dunedin, NZ11-2024
High School Diploma -
Queens High School
Dunedin, NZ12-2021
Skills
Strong verbal and written communication
Relationship management skills
Content creation
Event coordination
Creative and strategic thinker
Strong eye for detail
Effective collaboration skills
Proficient in Microsoft Office and Canva
Highly motivated
Timeline
Front of House
Nichols Garden Cafe
07.2024 - Current
Research Assistant
NZME
02.2024 - 12.2024
Marketing Intern
Alzheimers Otago
02.2024 - 12.2024
Functions Staff
Glenfalloch
10.2023 - 12.2024
Front of House
Bacon Buttie Station
07.2022 - 10.2023
Front of House
Nellies Restaurant and Bar
12.2019 - 07.2022
Guitar Tutor
Self-employeed
07.2018 - 04.2020
Bachelor of Commerce - Marketing
University of Otago
High School Diploma -
Queens High School
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