Work Preference
Summary
Overview
Work History
Education
Skills
Timeline
Generic
JESS TIMMS
Open To Work
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JESS TIMMS

Christchurch,CAN

Work Preference

Job Search Status

Open to work
Desired start date: Immediately

Desired Job Title

Personal Assistant and AdministratorWork From Home AgentCustomer Service Representative

Work Type

Full TimePart Time

Location Preference

RemoteHybrid
Location: Christchurch, CAN, NZChristchurch, CAN
Open to relocation: No

Important To Me

Work-life balanceFlexible work hoursWork from home optionPaid sick leavePaid time off

Summary

Organized and dependable administration professional with a proven track record of enhancing office efficiency through strong communication and practical, solutions-focused strategies. Adept at managing executive schedules and handling diverse administrative tasks, demonstrating a strong work ethic, attention to detail, and a calm, team-oriented approach to reception and office support roles. Leverages exceptional organizational and multitasking abilities to maintain confidentiality and ensure seamless operations. Committed to fostering a collaborative environment while effectively solving problems and supporting team objectives.

Overview

15
15
years of professional experience

Work History

Personal Assistant and Administrator

Fit Energy Personal Training Studio
Christchurch, CAN
01.2017 - Current
  • Implemented small group training model, resulting in improved operational efficiency and increased revenue per session.
  • Collaborated in creating a 12-week fitness program focused on empowering clients to embark on healthier lifestyles.
  • Crafted detailed nutritional support protocol to guide new clients in initiating their training programmes.
  • Developed and implemented onboarding processes for new members, leveraging community and referral networks to drive client acquisition efforts.
  • Developed fitwods fitness stations, facilitating structured client sessions and promoting consistent training outcomes.
  • Managed creation and sourcing of promotional materials for both external and in-gym use, fostering increased community recognition.
  • Developed and sustained company website infrastructure, optimizing user experience to boost client interaction and promote brand visibility.
  • Executed design strategies for Fit Energy brand, focusing on logo creation, slogan development, and cohesive visual identity.
  • Collaborated in the establishment of Fit Energy by defining brand identity, business positioning, and core mission values.
  • Key Responsibilities:
  • Managed travel bookings and lodging arrangements to ensure efficient and cost-effective business trips.
  • Oversaw the creation of fitwods and comprehensive training documentation. Managed the preparation of training materials, ensuring clarity and effectiveness. Guided the development of fitwods and associated training documentation.
  • Executed design and purchasing strategies for advertising products to support marketing initiatives.
  • Facilitated seamless booking processes, resulting in increased client satisfaction. Delivered consistent client updates, fostering strong relationships.
  • Achieved timely and accurate reconciliation of invoices, streamlining the financial process. Facilitated faster approval cycles by optimizing the invoice reconciliation procedure.
  • Implemented comprehensive updates to the customer relationship management system, focusing on user interface improvements and data accuracy.
  • Identified and pursued opportunities for new client acquisition to enhance market presence and acquire over 100 new clients.
  • Assisted in coordinating supplier communications and tracking deliveries. Supported monitoring of delivery schedules and supplier interactions. Facilitated communication between suppliers and teams regarding delivery updates.
  • Assessed existing occupational health and safety protocols and introduced improvements to enhance studio safety standards.
  • Performed thorough cleaning of equipment and premises, focusing on hygiene and safety standards.

Retail Category Officer - Bar/Retail division

ESS/Compass Group – Barrow Island Gorgon Project
Western Australia
01.2013 - 01.2017
  • Oversaw consumables product management, integrating purchasing, warehousing, logistics, and supply chain activities for optimal operational efficiency.
  • Assisted in managing one of the largest natural gas projects globally and the most significant resource development in Australia. Supported budget tracking for project estimated at $65 billion.
  • Key Responsibilities:
  • Oversaw product forecasting processes and executed purchase order generation. Guided teams in developing precise purchase orders aligned with forecasted needs.
  • Collaborated with suppliers to negotiate terms that resulted in significant product cost savings.
  • Monitored sales trends and adjusted product offerings accordingly to ensure efficient stock turnover and maximize profitability.
  • Analyzed performance metrics to maintain alignment with defined targets and KPIs.
  • Achieved optimal inventory levels through effective management of stock tracking systems. Maximized efficiency in inventory operations by implementing best practices. Improved inventory accuracy and reduced waste through proactive monitoring techniques.
  • Achieved accurate stock levels through diligent inventory assessments. Improved stock accuracy by implementing effective inventory tracking systems. Minimized stock discrepancies through thorough stock taking and reporting.
  • Achieved timely processing of incoming goods, resulting in improved inventory accuracy. Enhanced warehouse efficiency through effective handling of inwards shipments. Maximized storage utilization by optimizing inwards goods processing workflows.
  • Achieved improved operational efficiency through effective warehouse optimization. Enhanced inventory accuracy by implementing streamlined management practices. Realized significant space savings by optimizing storage layouts.
  • Conducted comprehensive assessments of tech ERP databases to enhance functionality and streamline operational processes.
  • Resolved supplier disputes to expedite payment processing. Achieved timely invoice approvals and accurate receipting to enhance cash flow management.

Tenancy Manager

Stellar Property and Investment Management, Harcourts Grenadier Accommodation Centre
Christchurch, CAN
01.2011 - 01.2012
  • Conducted comprehensive surveys of over 250 properties, ensuring adherence to health and safety standards while distributing inspection reports to property owners.
  • Achieved tenant satisfaction by delivering informative property tours. Enhanced new tenant onboarding through effective communication of tenancy details and documentation processes. Resolved tenant and property owner issues through proactive collaboration and problem-solving.
  • Facilitated tenant reference verification and background checks, adhering to organizational standards while employing clear communication methods across various platforms including phone, email, Skype, and personal meetings. Contributed to the earthquake commission by conducting comprehensive safety assessments on properties.
  • Leveraged expertise in diverse internet and software programs, including console applications and Microsoft Office, to enhance operational efficiency.

Education

Bachelor of Arts - Psychology (Honours)

University of Canterbury
Christchurch, NZ

Bachelor of Arts - Psychology & Education

University of Canterbury
Christchurch, NZ

Skills

  • Document preparation & formatting
  • Calendar & inbox management
  • Client onboarding & engagement
  • Coordination & scheduling
  • Strong communication skills
  • Multitasking and organization
  • Time management
  • Strong problem solver
  • Customer service
  • Attention to detail
  • Strong work ethic
  • Microsoft Word, Outlook & Excel

Timeline

Personal Assistant and Administrator

Fit Energy Personal Training Studio
01.2017 - Current

Retail Category Officer - Bar/Retail division

ESS/Compass Group – Barrow Island Gorgon Project
01.2013 - 01.2017

Tenancy Manager

Stellar Property and Investment Management, Harcourts Grenadier Accommodation Centre
01.2011 - 01.2012

Bachelor of Arts - Psychology (Honours)

University of Canterbury

Bachelor of Arts - Psychology & Education

University of Canterbury

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