Jessa G. Manansala
New Lynn
Summary
I am highly responsible with all my duties and tasks. Dedicated and passionate with a proven ability in quality management. Utilizing and maximizing my full potential on the given tasks to help company's growth and development.
Overview
1
1
Certification
1
1
year of post-secondary education
8
8
years of professional experience
Work History
Waitstaff
St Andrews Village
Glendowie
08.2023 - Current
- Provided excellent customer service and ensured guest satisfaction throughout dining experience.
- Managed multiple tables while prioritizing guest needs during busy shifts.
- Took accurate food and drink orders using restaurant POS system efficiently.
- Performed opening and closing duties such as setting up the dining area, restocking supplies and checking equipment for proper functioning at the start of shifts.
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
- Instructed new employees on specific job tasks and responsibilities.
Barista
Parque Cafe
08.2021 - 12.2021
- Took coffee orders from customers, food and other beverage orders and prepared them for the customers effectively and quickly.
- Maintained a clean and professional working area appearance for the guest satisfaction.
- Greeted guests warmly upon entry in friendly manner as they enter the store.
- Delivered excellent customer service and prompt food and beverage delivery.
06.2018 - 03.2020
Education
Licence Controller Qualification - Level 4
The Training Bureau
03.2025 - 07.2026
Hotel Administration - Cruise Line Operations
Our Lady Of Fatima University
Skills
- Customer service
- POS system operation
- Order management
- Table management
Certification
- National Certificate II in Housekeeping, 03/21/19, 03/20/24
- National Certificate II in Front Office Services, 11/12/19, 11/11/24
Referees
- Available on request
Timeline
Licence Controller Qualification - Level 4
The Training Bureau
03.2025 - 07.2026
Waitstaff
St Andrews Village
08.2023 - Current
Barista
Parque Cafe
08.2021 - 12.2021
06.2018 - 03.2020
Hotel Administration - Cruise Line Operations
Our Lady Of Fatima University