Summary
Overview
Work History
Skills
References
Timeline
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Jesse Davis

Torbay ,Auckland

Summary

Analytical Security Technician with 27 years of experience in troubleshooting and system repair. Dependable with track record of timely, high-quality work. Proficient with high end security technologies.

Hardworking and reliable with strong ability and adaptability in dynamic problem solving,

Highly organized, proactive and punctual with team-oriented mentality, and great customer client relationship skills

Overview

16
16
years of professional experience

Work History

Senior Security Technician

ARA Security
Rosebank , Auckland
04.2023 - Current
  • System Maintenance work
  • ATM Protege X upgrades
  • reactive Maintenance work
  • Preventive Maintenance

Service Manager

ECL Security / Evotek Technology's
Penrose, Auckland
03.2020 - 03.2023
  • Managed service staff to ensure customer satisfaction and compliance with company policies.
  • Conducted regular team meetings to discuss customer feedback, process improvements, and operational objectives.
  • Carried out and conducted staff HSE and Health and safety meetings
  • Trained new employees on the use of Simpro job management software systems.
  • Provided technical support for hardware and software issues experienced by clients and customers
  • Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of clients key requirements

Senior Security Technician/Technical Account Manager

ECL Security / Evotek Technology's
Penrose, Auckland
01.2016 - 03.2020
  • Was responsible for the Westpac New zealand Service and Maintenance contract
  • Branch system Installs and site upgrades
  • Branch CCTV installs and upgrades
  • Implemented best practices for maintaining system integrity.
  • Tracked hardware assets within an organization's network infrastructure through the deployment of Simpro Software throughout ECL security/ Evotek's New Zealand wide Network
  • Trained our network of Subcontractors in the use of Simpro and Asset tracking

Senior Security Technician

Secom Guardall
Mairangi Bay, Auckland
02.2008 - 12.2015
  • dedicated senior technician for the Westpac New Zealand contract
  • Installed and configured full branch security fit outs
  • Prewired, installed tested and commissioned full branch security systems including, CCTV systems and Access control systems helped program and develop branch systems and procedures for Westpac New Zealand
  • service and reactive maintenance
  • client and staff product training training
  • ATM Security system installation and servicing

Skills

  • Customer Service
  • Application security
  • Service Calls
  • Video Surveillance
  • Alarm systems
  • Intrusion Detection
  • Wiring Installations
  • Technical Troubleshooting
  • Closed circuit TV systems
  • Professionalism
  • Adaptability
  • Self Motivation
  • Team Collaboration
  • Written and verbal communication
  • Professional Demeanor
  • Effective Communication
  • Organizational Skills
  • Problem-solving aptitude

References

References available upon request.

Timeline

Senior Security Technician

ARA Security
04.2023 - Current

Service Manager

ECL Security / Evotek Technology's
03.2020 - 03.2023

Senior Security Technician/Technical Account Manager

ECL Security / Evotek Technology's
01.2016 - 03.2020

Senior Security Technician

Secom Guardall
02.2008 - 12.2015
Jesse Davis