JESSE LIEDER
Auckland,AUK
Overview
12
12
years of professional experience
Work History
Senor Security Officer
Knights Security LTD
Auckland, Auckland
01.2023 - Current
- Demonstrated ability to lead, supervise and mentor a team of security personnel.
- Provided support during special events by assigning additional guards as needed.
- Monitored staff performance and provided feedback to improve efficiency.
- Supervised access control points, ensuring that only authorized individuals are allowed entry into secure areas of the building.
- Assisted in training new security staff on safety measures and protocol.
Sales Team Member
Repco
02.2021 - 03.2023
- Company Overview: Repco New Zealand
- Delivered exceptional customer service to retail and trade clients by assisting with finding parts and providing tailored solutions
- Cultivated and maintained relationships with customers to drive repeat business
- Managed stock intake, corrected inventory levels, and conducted routine stock takes to ensure accurate stock records
- Stepped into managerial responsibilities during a seven-week absence of current manager, including: Overseeing store operations and team coordination
- Performing end-of-week banking and financial reconciliations
- Acting as a sales representative, traveling to mechanics, fulfilling special orders, and delivering items
- Liaising with other stores for parts exchanges to meet customer needs promptly
- Provided support during the post-sales process by troubleshooting any issues that may arise with customers.
- Responded to customer inquiries in a timely manner via phone, email, and social media channels.
- Resolved customer complaints in a professional manner.
- Replenished and arranged items to maintain appearance.
- Operated register, handled cash and processed credit card transactions.
- Identified customer needs by asking questions and advising on best solutions.
- Processed returns, exchanges, and refunds in a timely manner.
- Operated point of sales and parts lookup computer systems.
- Reviewed catalogs and computer databases to search and locate correct parts for customer vehicles according to make, model, and year.
- Ordered or purchased supplies to maintain optimum inventory.
Security Officer / Control And Operations
RedBadge Group
06.2017 - 09.2018
- Asset Protection
- Cctv Trained
- Filling out Incident Reports
- Managing and redeployment of Guards
Arborist-(Groundsman Training)
D-Tree team
08.2016 - 11.2016
- Trimming and removal of small trees
- Hedge Trimming
- Chainsaw Servicing
- Hauling brush and wood from the tree to the truck
- Chopping and Delivering firewood
- Usage of Chainsaws (Small Bar and Big Bar)
Landscaping
Self-Employed
01.2013 - 01.2014
- Planning and Creation of Gardens
- Building of Foundation Wall's and Fence's
- Garden Maintenance
- Weed Spraying and Removal
- Managing Clients
- Path Building and Laying
- Pesticide Usage
- Install Rock, Cement, Lighting, Water, and Outdoor Furniture
- Bamboo Removal
Education
Certificate in Computer servicing - Level 5
New Zealand School Of Education
New Zealand06.2012
Skills
- Computer skills
- Troubleshooting and installing hardware
- Microsoft office (excel, word, publisher)
- Excellent Communication skills both written and verbal
- Good at working with others
- Attention to detail
- Adapt well to the situation
- Self-motivated
- Retail and Trade Sales
- Customer Relationship Management
- Inventory and Stock Control
- Banking and Financial Reconciliation
- Operations Management
- Team Coordination
- Logistics and Delivery Management
- Sales support
- Parts identification
- Shipping and receiving
- Stock control
- Up-selling strategies
- Team collaboration
- Vendor relations
- Negotiation
References
References available on request.
Timeline
Senor Security Officer
Knights Security LTD
01.2023 - Current
Sales Team Member
Repco
02.2021 - 03.2023
Security Officer / Control And Operations
RedBadge Group
06.2017 - 09.2018
Arborist-(Groundsman Training)
D-Tree team
08.2016 - 11.2016
Landscaping
Self-Employed
01.2013 - 01.2014
Certificate in Computer servicing - Level 5
New Zealand School Of Education