Jessica Barker
Auckland
Summary
Dynamic supervisor with a proven track record at Tomi Ro, excelling in staff management and training. Enhanced productivity through process improvements and effective inventory control. Committed to exceptional customer service and employee motivation, fostering a collaborative environment that drives operational success.
Developed leadership and team management skills in fast-paced environment, consistently ensuring efficient operations and team cohesion. Adept at problem-solving, conflict resolution, and performance improvement, with focus on achieving organizational goals. Looking to transition into new field while leveraging transferable skills to contribute effectively.
Overview
2026
2026
years of professional experience
Work History
Supervisor
Tomi Ro
08.2022 - Current
- Supervised daily operations to ensure efficient workflow and adherence to safety protocols.
- Trained and mentored team members on operational best practices and company policies.
- Implemented process improvements that enhanced productivity and reduced downtime.
- Monitored inventory levels, coordinating with suppliers to maintain stock availability.
- Resolved operational issues promptly, ensuring minimal disruption to service delivery.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
Checkout Operator
PAK'nSAVE
03.2022 - 08.2022
- Processed customer transactions efficiently using POS systems.
- Provided exceptional customer service to enhance shopping experience.
- Maintained accurate cash drawer and balanced registers daily.
- Assisted in training new checkout staff on procedures and policies.
- Resolved customer inquiries and complaints promptly to ensure satisfaction.
Before and After School Care Assistant
Waitakere Primary School
2017 - 2018
- Supervised daily activities for children, ensuring a safe and engaging environment.
- Developed and implemented age-appropriate educational programs to enhance learning outcomes.
- Communicated effectively with parents regarding child progress and behavioral concerns.
Education
Bachelor of Nursing - Exercise Science
Auckland University of Technology
Auckland, NZ11-2029
Skills
- Training and mentoring
- Staff management
- Customer service
- Employee motivation
- Complex Problem-solving
- Inventory control
- Safety protocols
- POS operations
- Money handling
- Computer literate
Timeline
Supervisor
Tomi Ro
08.2022 - Current
Checkout Operator
PAK'nSAVE
03.2022 - 08.2022
Before and After School Care Assistant
Waitakere Primary School
2017 - 2018
Bachelor of Nursing - Exercise Science
Auckland University of Technology