Jessica Brant
Hamilton,Fairfeild
Summary
Throughout my employment history and my current education, I have had extensive experience with people. I am known to treat all patients with dignity, respect, and discretion while maintaining confidentiality. I am a compassionate team player recognised for my positive demeanour, upbeat attitude, and communication skills, while also being able to be calm and composed. I am a flexible worker who adapts easily to new challenges.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Healthcare Assistant
Waikato District Health Board
02.2022 - Current
- Assisted with patient hygiene, physical comfort, eating, and drinking, and mobility while observing and reporting specific changes.
- Supervised patients on commodes, in toilets, and bathrooms and assisted patients with hygiene needs.
- Maintained clean environment with due consideration to health and safety issues and infection control policy.
- Communicated effectively with patients and families to provide information about care and treatment.
Sales Representative
Lush Cosmetics
09.2020 - 01.2022
- Trained and mentored new sales representatives.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
- Increased sales and customer satisfaction through personalized service.
- Increased sales by offering advice on purchases and promoting additional products.
Hospitality Worker
Kerr & Ladbrook Catering
01.2018 - 12.2020
- Greeted guests with friendly and professional acknowledgement to build rapport.
- Delivered excellent customer service to support company reputation and patron satisfaction.
- Communicated with customers to promptly resolve complaints and address inquiries.
- Processed payments with focus on accuracy and correct cash-handling procedures.
- Performed general cleaning by sweeping and mopping floors, washing dishes, and emptying trash.
Retail Sales Representative
Peter Alexander Sleepwear- The Just Group
01.2017 - 01.2018
- Increased sales and customer satisfaction through personalized service.
- Increased sales by offering advice on purchases and promoting additional products.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Welcomed customers and provided assistance in locating and purchasing products.
Education
Masters of Nursing Science - Nursing
Wintec- Te Pukenga
Hamilton, NZ11.2024
Bachelor of Arts - Psychology
University of Waikato
Hamilton, NZ12.2021
Skills
- Record Preparation
- Care Delivery
- Patient Advocacy
- Clinical Documentation
- Customer Service
- Direct Patient Care
- Medication Administration
- Care Plan Implementation
- Clinical Quality Improvement
- Patient Health Education
Accomplishments
Hockey
- President of Fraser Tech Hockey Club while playing in their Premier Grade Women's Team.
- Have coached numerous youth hockey teams
- Played in Midland/Waikato region representative teams from 2009-2015 and in Canterbury U18s Team in 2016.
- Winners of the National Women's Hockey Tournament for U18s
Cricket
- Playing in the Marist Premier Women' Cricket Team 2023-2024
- Played for Sydenham Premier Women's Cricket Team in Christchurch
- Raised approximately $2,500 for Shave for a Cure in 2015.
Certification
- Liquor License Qualification Certificate
- Barista Training
- Florists Training
Timeline
Healthcare Assistant
Waikato District Health Board
02.2022 - Current
Sales Representative
Lush Cosmetics
09.2020 - 01.2022
Hospitality Worker
Kerr & Ladbrook Catering
01.2018 - 12.2020
Retail Sales Representative
Peter Alexander Sleepwear- The Just Group
01.2017 - 01.2018
Masters of Nursing Science - Nursing
Wintec- Te Pukenga
Bachelor of Arts - Psychology
University of Waikato
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