Summary
Overview
Work History
Education
Skills
Languages
Affiliations
Timeline
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Jessica Chang

Auckland,AUK

Summary

Civil engineering graduate with a Master degree in academic discipline. Demonstrated to establish effective, positive working relationships with the project team. Committed to completing projects on time and within budget. Ready to apply skills, dedication, and strong work ethic in building quality construction projects.

Resourceful professional in management operations known for high productivity and efficient task completion. Possess specialized skills in strategic planning, team leadership, and operational improvement. Excel in communication, problem-solving, and adaptability, ensuring seamless execution of business strategies and enhancement of team performance.

Overview

4
4
years of professional experience

Work History

Assistant Shop Manager

The Cheesecake Shop
Silverdale, Auckland
02.2021 - Current
  • Assisted in developing and implementing effective strategies to increase customer base and sales.
  • Provided excellent customer service, resolving customer complaints promptly and efficiently.
  • Monitored inventory levels and placed orders for stock replenishment as needed.
  • Coordinated with the shop manager to ensure smooth operations of the store.
  • Trained new staff on proper cash handling procedures and store policies.
  • Ensured all merchandise was properly displayed in accordance with company guidelines.
  • Created weekly schedules for staff members, ensuring adequate coverage during peak hours.
  • Maintained accurate records of employee attendance, payroll, and other relevant data.
  • Performed daily opening and closing duties including counting money, reconciling tills, restocking shelves.
  • Analyzed monthly reports to identify areas of improvement within the store's operations.
  • Demonstrated strong leadership skills by motivating team members towards achieving common goals.

Civil Site Inspector

Cornerstone Engineering Consultant Limits
Random, Auckland
11.2021 - 12.2022
  • Inspected construction sites for adherence to safety regulations and building codes.
  • Reviewed contractor's materials for conformance to contract requirements.
  • Performed regular inspections of completed work for accuracy according to specifications.
  • Resolved discrepancies between design documents and existing conditions on site.
  • Ensured that construction was in accordance with approved drawings and specifications provided by the engineer or architect.
  • Provided recommendations on how to improve safety measures at job sites.
  • Reported any violations of local laws or regulations pertaining to construction projects to the appropriate authorities.
  • Inspected and reported on construction projects such as curbs, sidewalks and street paving.

Education

Master of Civil Engineering - Civil Engineering

University of Auckland
Auckland, NZ
07-2024

Skills

  • Engineering Design
  • Design reviews
  • Geotechnical Engineering
  • Project report generation
  • Design principles
  • Requirements Analysis
  • Quality Assurance
  • Task Prioritization
  • Active Listening
  • Risk Assessment
  • Analytical Skills
  • Client Relations
  • Team Collaboration
  • Self Motivation
  • Sales strategy development
  • Loss prevention strategies
  • Budgeting and financial management
  • Staff Training and Development
  • Budget Adherence
  • Employee Scheduling

Languages

English
Professional
Chinese (Mandarin)
Native/ Bilingual

Affiliations

  • Music
  • Video Games
  • Reading

Timeline

Civil Site Inspector

Cornerstone Engineering Consultant Limits
11.2021 - 12.2022

Assistant Shop Manager

The Cheesecake Shop
02.2021 - Current

Master of Civil Engineering - Civil Engineering

University of Auckland

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Jessica Chang