Jessica Clark
Christchurch,Ilam
Summary
An enthusiastic and friendly natured person, who enjoys interacting with a range of people. Has effective verbal and written communication skills, with the ability to work well in a team environment. Thrives in an active, fast paced environment and enjoys being amongst other people. A hard worker who is dependable, reliable and willing to put 100% into tasks at hand. Always presents a smile on the job and is willing to learn more skills to improve performance.
Overview
11
11
years of professional experience
Work History
Barista
Therapy At Campus
05.2024 - Current
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanour and promptly addressing their needs.
- Assisted in inventory management to maintain adequate stock levels and reduce wastage.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Café Manager/ Barista
Flying Trestles
11.2020 - 05.2024
- Oversaw daily cafe operations to maintain smooth workflow in both front-of-house and back-of-house areas.
- Delivered excellent customer service experiences by addressing concerns promptly and professionally.
- Trained cafe employees to consistently exceed customers' expectations and provide superior service.
- Grew cafe sales by effectively marketing business and improving customer relations strategies.
- Adapted quickly to unforeseen circumstances or changes in the event landscape, implementing contingency plans as needed.
- Prepared meals efficiently under time constraints for timely service during peak hours.
Baker/Barista
Oakura Four Square
06.2016 - 03.2020
- Produced consistently high-quality baked goods for customers.
- Collaborated with team members to complete tasks and maintain smooth running of bakery.
- Maintained a safe work environment by strictly adhering to sanitation guidelines and addressing potential hazards promptly.
Caterer/Cleaner
Compass Group
11.2013 - 06.2016
- Delivered catered food and supplies to facility for on-time set-up.
- Exceeded client expectations in providing quality services while adhering strictly to deadlines for project completion timelines.
- Enhanced workplace safety by conducting thorough industrial cleaning and maintaining a hazard-free environment.
Education
Certificate in Food And Beverage Services -
Western Institute of Technology At Taranaki
Taranaki, NZ2014
Certificate in Espresso, Bar And Restaurant -
Western Institute of Technology At Taranaki
Taranaki, NZ2014
NCEA Certificate Level 2 -
U Turn Community Training Services
New Plymouth, NZ2013
Skills
- Exceptional customer service
- Cash Register Operation
- Espresso machine operation
- Safe Food Handling Practices
- Meal Preparation and Cooking
References
- John Roberts, 021 432 519, John.roberts@4sq.co.nz - Four Square
- John Niblett, 027 811 2128, John@flyingtrestles.co.nz - Flying Trestles
- Sonia Wells, 027 724 5646, Sonia.wells@me.com - Compass Group
- Heather Gernhoefer, 021 157 0969 - Personal Referee
Hobbies and Interests
- Netball
- Hiking
- Reading
- Cooking/Baking
Timeline
Barista
Therapy At Campus
05.2024 - Current
Café Manager/ Barista
Flying Trestles
11.2020 - 05.2024
Baker/Barista
Oakura Four Square
06.2016 - 03.2020
Caterer/Cleaner
Compass Group
11.2013 - 06.2016
Certificate in Food And Beverage Services -
Western Institute of Technology At Taranaki
Certificate in Espresso, Bar And Restaurant -
Western Institute of Technology At Taranaki
NCEA Certificate Level 2 -
U Turn Community Training Services
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