Jessica Comins
Te Awamutu,WKO
Summary
Experienced with delivering exceptional customer service in dynamic environments. Utilizes strong communication and teamwork skills to ensure efficient operations. Knowledge of hospitality best practices and guest satisfaction strategies. Developed extensive customer service and multitasking skills in high-energy bar environment. Skilled in handling high-pressure situations and ensuring customer satisfaction through efficient service. Seeking to transition into new field where these skills can drive team success and enhance customer experience.
Overview
2
2
years of professional experience
Work History
FOH Team Member (casual Worker)
Kerr & Ladbrook Catering
01.2023 - Current
- Trained new staff in front-of-house procedures, customer relations, and cleaning.
- Maintained a clean and organized work area, ensuring a safe and sanitary environment for customers and staff.
- Established welcoming atmosphere by greeting each guest warmly.
- Answered customers' questions, recommended items, and recorded order information.
- Assisted in training new hires on company policies and procedures, fostering a supportive atmosphere for newcomers joining the team.
Photographer Volunteer
Korakonui Primary School
12.2022 - 12.2022
- volunteered at My old primary school, taking photos for their year 7 & 8's formal dance.
- helped set up decorations and planning for the dance's theme.
- Facilitated smooth operation during photoshoots by setting up equipment, managing lighting, and directing subjects as needed.
- Ensured timely delivery of edited photos, adhering to tight deadlines and prioritizing projects based on organizational needs.
- Partnered with event coordinators to establish shot lists and capture key moments, ensuring comprehensive event coverage.
- Collaborated with fellow volunteers and staff members to ensure cohesive branding and messaging through photography.
- Planned and prepared for on-location and studio shoots.
- Selected and set up appropriate props, backdrops, and lighting.
- Assisted clients with creative ideas for photography needs.
Lamb Rearing
Aranui Farming
08.2022 - 09.2022
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Ensured optimal livestock health with proper feeding, vaccination, and routine veterinary checkups.
- Assisted in the planning of crop rotation schedules, enhancing soil fertility and preventing disease outbreaks amongst plants.
- Fed and watered over 500 lambs according to strict feeding schedules and dietary needs.
Education
Bachelor of Arts - Media Arts
Wintec
Hamilton, NZ11.2026
Skills
- Order taking
- Cleanliness
- Salesmanship
- Social perceptiveness
- Training and mentoring
- Guest relations
- Personal hygiene
- Teamwork and collaboration
- Decision-making
- Bar terminology
- Wine pairings
- Greeting guests
Timeline
FOH Team Member (casual Worker)
Kerr & Ladbrook Catering
01.2023 - Current
Photographer Volunteer
Korakonui Primary School
12.2022 - 12.2022
Lamb Rearing
Aranui Farming
08.2022 - 09.2022
Bachelor of Arts - Media Arts
Wintec
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