Jessica Dalton
Christchurch,Wigram
Summary
Energetic professional in the field of amusement and recreation, known for high productivity and efficient task completion. Skilled in customer service, safety protocol adherence, and operational equipment management. Excel at interpersonal communication, teamwork, and adaptability to ensure positive guest experiences and seamless event execution.
Overview
7
7
years of professional experience
Work History
Coffee Cart
Ash
Christchurch, Canterbury
06.2024 - Current
- Drive van to spot, park and set up the van, then make coffees for customers. I have done this at football games, rugby games, outside swimming centres, and am booked in to work at the cantebrury a and p show this year.
- provided customer service
- problem solved whilst working remotely.
- Did not damage vehicle and kept it clean.
- operated cash register
- operated by myself competently.
Get Active Sports Coach
Epic Sports
Christchurch
10.2023 - Current
- part time working with children. I go into schools and plan sessions for youth in poverished areas of Christchurch. the aim of epic sports is to spend time with them and give them a community they can lean on or talk to.
- teach children new sports.
- connect with them on a level where they can open up about issues they are dealing with.
- plan and coach session
- manage children in school and in community settings.
Summer Student, Signmaker
Fulton Hogan
Christchurch, Hornby
11.2020 - 01.2025
- worked as a summer student during school holidays for two years, 2020 and 2021.
- roles were to make road signs, brand cones, package orders.
- comply with health and safety regulaitons.
Supervisor and Barista
Coffee Culture Rolleston
Christchurch, Rolleston
04.2021 - 03.2024
- Directed and supervised team of employees in daily operations.
- Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- ordered food for next day.
- Provided customer service to all guests, made good connections with regulars.
- maiantaned lcean workspace, put togehter food, coffees and iced drinks.
- worked the till, counted money at end of the day, cash up.
- locked unlocked door, set alarms.
- Trained new employees on company policies, job duties, and performance expectations.
- Resolved customer complaints and issues promptly, ensuring customer satisfaction and loyalty.
Bus Cleaner
CItyline
Christchurch
01.2018 - 12.2019
- during school term breaks I would work here cleaning school buses, coaches and vans.
- prepping them to get wofs redone, needing to be super clean to maintain coach ratings.
- took some calls for people, taking dates and bookings for bus trips.
Education
High School Diploma -
Ellesmere College
Canterbury, NZ12-2021
Bachelor of Arts - Psychology And Human Services
University of Canterbury
Christchurch, NZSkills
- Punctual and Dependable
- Customer Service
- Strong Work Ethic
- Self-Directed and Motivated
- Problem-Solving
- Positive Attitude
- Flexible Schedule
Affiliations
- I love spending time reading and being outdoors. I play rugby during winter and football socially over summer. spending time with friends and family keeps me positive.
References
References available upon request.
Timeline
Coffee Cart
Ash
06.2024 - Current
Get Active Sports Coach
Epic Sports
10.2023 - Current
Supervisor and Barista
Coffee Culture Rolleston
04.2021 - 03.2024
Summer Student, Signmaker
Fulton Hogan
11.2020 - 01.2025
Bus Cleaner
CItyline
01.2018 - 12.2019
High School Diploma -
Ellesmere College
Bachelor of Arts - Psychology And Human Services
University of Canterbury
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