Jessica De Coek
Panmure,AUK
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
11
11
years of professional experience
Work History
Newspaper Consultant
NZME
Ellerslie, Auckland
12.2022 - 05.2023
- Provided technical support for customer inquiries and troubleshooting of computer hardware and software issues.
- Resolved customer complaints by providing product information, resolving problems with billing, and addressing other concerns in a timely manner.
- Answered customer calls promptly and professionally, responding to inquiries regarding products or services while maintaining a positive attitude.
- Assisted customers in setting up new accounts, creating passwords, and resetting existing accounts when necessary.
Sales Assistant
MOOCHI
Newmarket, Auckland
06.2018 - 03.2019
- Greeted customers and provided assistance with product selection.
- Assisted in creating displays to promote products.
- Organized stockroom shelves, racks and bins according to store layout and product categories.
- Performed cashier duties such as scanning items, processing payments, and issuing receipts or change due.
Medical Receptionist
Shorecare
Takapuna, Auckland
03.2012 - 01.2016
- Greeted and checked in patients, updating patient information in computer system.
- Scheduled patient appointments, verifying accuracy of appointment times with providers.
- Prepared charts for new patients, ensuring all necessary forms were completed correctly.
- Answered incoming calls, responding to inquiries from patients and other medical offices.
- Processed referrals for specialist care when requested by physicians or patients.
- Maintained supply inventory for office area, ordering items as needed and stocking shelves.
- Checked patients in and out for appointments and collected co-payments.
Education
L3 -
Westlake Girls High School
AucklandSkills
- Continuous Improvement
- Quality Assurance
- Problem-Solving
- Client Relationships
- Organizational Development
- Integrity and Honesty
Timeline
Newspaper Consultant
NZME
12.2022 - 05.2023
Sales Assistant
MOOCHI
06.2018 - 03.2019
Medical Receptionist
Shorecare
03.2012 - 01.2016
L3 -
Westlake Girls High School
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