Jessica De Joux (Stevenson)

Timaru,CAN

Summary

I am currently working for Fonterra as an operator in the Mozzarella plant. I have taken on a few roles with in Fonterra. I have been based in the main and in-process laboratory's, operations side in the Mozzarella plant and recently Environmental. In past employment with in pharmacy and co-owning a business it has allowed me to grow great communication, operational and leadership skills. These skills allow me to deal with conflict and problem solving in a positive manner. I am driven by a commitment to excellence and continuous learning and collaborating as a team. I am very organised and dependable and enjoy managing multiple priorities with a positive attitude. I always have a willingness to take on added responsibilities to meet team goals.

Overview

years of professional experience

Certification

Work History

Laboratory Technician / Production Operator

Fonterra

Clandeboyde

07.2022 - Current

Cleaned and sterilized tools and equipment to maximize purity of specimens.
Operated basic laboratory equipment such as balances, pH meter, x-ray, foss and autoclave.
Performed testing and quality control using approved laboratory procedures and instrumentation.
Maintained documentation on tests performed in lab.
Contributed to a safe working environment by consistently following established safety procedures and guidelines within the lab setting.
Documented information by maintaining daily logs and equipment record books.
Maintained a high level of accuracy in test results by following strict quality control procedures.
Prepared detailed documentation for each experiment, facilitating effective communication of results to colleagues and stakeholders.
Completed quality documents and input and saved quality data in appropriate locations.
Accomplished multiple tasks within established timeframes.
Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.

Dispensary Technician

Roberts Pharmacy

Timaru, CAN

10.2016 - 06.2022

Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
Answered incoming phone calls and addressed questions from customers and healthcare providers.
Communicated with prescribers to verify medication dosages, refill authorizations, and patient information.
Assisted patients with product selection, ensuring optimal therapeutic benefits and proper dosing guidelines.
Ensured regulatory compliance by adhering to government regulations , company policies, and industry best practices for dispensary management.
Coordinated verification and filling of more than 200 daily prescriptions in high-volume Roberts pharmacy environment.

Administrator - Business Operations

De Joux Plumbing & Drainage

Timaru, CAN

12.2017 - 04.2022

Reduced operational costs with careful budget management and resource allocation.
Conducted regular performance evaluations, identifying areas for improvement and providing constructive feedback to staff members.
Streamlined business operations by implementing efficient processes and policies.
Enhanced team productivity by optimizing workflows and task delegation.
Assessed staff training needs, developing targeted programs that improved skills and knowledge within the workforce.
Maintained compliance with industry regulations, ensuring adherence to all relevant laws and guidelines.
Improved customer satisfaction through proactive communication and issue resolution.

Education

Level 5 Dispensary Technician

Open Polytechnic of New Zealand

Lower Hutt, NZ

Skills

Laboratory safety protocols
Sample Preparation
Time Management
Team Leadership
Verbal and written communication

Complex Problem-Solving
Staff Training and Development
Staff Management
Lab result interpretation
Customer Service

Certification

Level 5

First Aid

Hobbies

I currently co-coach a junior st Pats netball team and I play for st Pats. It bring me great joy watching the children play and is an important part of mine and my children's lives.

Additional Information

Full Drivers Licence and First Aid

Timeline