Jessica Du Plessis
Auckland
Summary
I have been studying and working full time for the last 2 years as an Early Childhood Educator. My partner and I will be making the move over to the UK in May this year from Auckland, New Zealand. I hold a 2 year Youth Mobility Visa with the option to extend for an extra year.
I am passionate about helping young children develop emotional, social and educational skills. I have worked predominantly with pre-schoolers (Age range 2.5-5) however I do have experience in working with under 2's through practicum.I believe in building relationships and working collaboratively with families is essential to the development of our children, assuring they feel security and trust. I aspire to be a patient, empathetic, calming and positive influence for our children. Familiar with developmentally appropriate activities and experienced by providing nurturing environments conducive to learning.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Early Childhood Educator - Preschool
Kidd Inn Early Learning Centre
Titirangi, Auckland
05.2022 - Current
- Maintained accurate records of each child's progress through learning stories and regularly updating their portfolios.
- Collaborated with parents to develop and maintain strong support networks and build rapport to foster seamless communication.
- Worked closely with children and their families in their transition from toddler room to the preschool room
- Supported children's social and emotional development by modeling positive behavior and providing guidance and support as needed.
- Collaborated with colleagues to assess children's progress and identify areas for growth, and adapted curriculum and teaching strategies accordingly.
SA & ACT Account Manager / Customer Support
AS Colour
Westgate
05.2019 - 05.2022
- Worked to ensure a positive and hassle-free customer experience
- Settled any customer disputes in a professional and pleasant manner
- Maintained up-to-date knowledge of all new and existing products
- Brought forth excellent customer service skills and a commitment to customer satisfaction
- Assisted customers in day to day account enquiries
- Handled Customer refunds - proficient knowledge in BrainTree, PayPal & Afterpay refund services
- Proficient Knowledge in HubSpot CRM system
- Worked closely with Management team to assist in training and supporting new staff.
Showroom Manager / Customer Support
AS Colour
Henderson
05.2017 - 04.2019
- Worked to ensure a positive and hassle-free customer experience
- Settled any customer disputes in a professional and pleasant manner
- Maintained up-to-date knowledge of all retail promotions
- Brought forth excellent customer service skills and a commitment to customer satisfaction
- Processed online customer credits
- Proficient Knowledge in MYOB Exonet systems.
Front of House / Assistant Manager
Little Sister Cafe
Henderson
07.2015 - 05.2017
- Worked to ensure a positive and hassle-free customer experience
- Handled food with sanitation and safety in mind
- Cash Till Operator
- End of day reconciliation and lock up
- Stock taking supplies and ordering accordingly
- Settled any customer disputes in a professional and pleasant manner.
Education
Level 5 & 6 Diploma - Early Childhood Education
Bodhi Limited
Auckland04-2024
Bridge Point Education Course -
Unitec
07.2014
High School Diploma -
Mount Albert Grammar School
12.2013
Skills
- Setting up learning experiences for children aged 1-5 years
- Multitasking
- Problem Solving
- Conflict resolution
- Time Management Skills
- Friendly and Outgoing Attitude
- Customer Service Skills
Practicum Experience
Fire Station Early Learning Centre
Working with children under 2 for 4 weeks as part of my 4 week out of home centre practicum
Building relationships and planning age appropriate activities.
Certification
Basic First Aid Training. Completed on 06/05/2023 - Valid for 2 years
References
Kerry Leonard, Owner, Kidd Inn Early Learning Centre
+64 27 446 3197
kiddinn@xtra.co.nz
Sarah Wong, HR Co-ordinator, AS Colour
+64 9 845 2710
sarah@ascolour.co.nz
Timeline
Early Childhood Educator - Preschool
Kidd Inn Early Learning Centre
05.2022 - Current
SA & ACT Account Manager / Customer Support
AS Colour
05.2019 - 05.2022
Showroom Manager / Customer Support
AS Colour
05.2017 - 04.2019
Front of House / Assistant Manager
Little Sister Cafe
07.2015 - 05.2017
Level 5 & 6 Diploma - Early Childhood Education
Bodhi Limited
Bridge Point Education Course -
Unitec
High School Diploma -
Mount Albert Grammar School
Similar Profiles
Pushpalatha PuttegowdaPushpalatha Puttegowda
Early Childhood Educator at Equip Learning Early Learning CentreEarly Childhood Educator at Equip Learning Early Learning Centre
Chuhui ZengChuhui Zeng
Internship Student at Joyful Learning Early Learning CentreInternship Student at Joyful Learning Early Learning Centre
Kinga TSheringKinga TShering
Cleaner at MercyCare Early Learning CentreCleaner at MercyCare Early Learning Centre