Jessica Elizabeth Ashwell
Aranui,New Zealand
Summary
Personable and dedicated customer service representative with extensive experience in the industry. Solid team player with an upbeat, positive attitude, and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction, and contribute to company success. Articulate, enthusiastic, and results-oriented, with a demonstrated passion for building relationships, cultivating partnerships, and growing businesses.
Overview
9
9
years of professional experience
Work History
Licensed Real Estate Salesperson
Arizto Real Estate
Aranui, Christchurch
08.2023 - Current
- Stayed up-to-date on changes in state laws governing real estate transactions.
- Consulted with escrow companies and lenders to validate completion of terms and conditions of purchase agreement by closing date.
- Enhanced customer satisfaction ratings by effectively and swiftly resolving issues.
- Promoted property sales through advertisements, open houses and participation in multiple listing services.
- Established key business relationships within industry by using responsiveness, efficiency and deep knowledge of real estate industry.
- Prepared and delivered sales presentations.
- Provided client guidance regarding market conditions, mortgage options, and legal requirements.
- Compared properties with similar, recently sold properties in neighboring areas to determine comparative market price.
- Analyzed comparable sales data to provide accurate pricing recommendations for clients.
- Demonstrated strong communication skills when interacting with colleagues, customers, and third-party professionals involved in transactions.
- Developed and presented purchase offers to sellers for consideration.
- Managed real estate transactions from initiation to closing.
Real Estate Salesperson/Contractor
Mike Pero Real Estate
Northwood Office, Christchurch
08.2021 - 08.2023
- Advertise and market properties
- Arrange and host open homes
- Build relationships with sellers and buyers
- Complete sales and negotiate contracts
- Research the housing market and property values
- Organize building inspections and reports
- Customer Service
Service Deli Assistant
Pak n Save Wainoni
Avondale, NZ
02.2020 - 08.2021
- Customer Service
- Food Control
- Health and Safety Committee
- Cooking and Food Preparation
- Cleaning
Barista
Red Post Café
Culverden, NZ
10.2017 - 11.2019
- Coffee Making
- Customer Service
- Cash Handling
- Sales
- Liquor Control
- LCQ Certificate
- Cleaning
Duty Manager & Barista
Alpine Village Inn
Hanmer Springs, NZ
12.2016 - 10.2017
- Coffee Making
- Customer Service
- Cash Handling
- Sales
- Liquor Control
- LCQ Certificate
- Cleaning
Second in Charge & Duty Manager
Fire & Ice Café, Bar and Restaurant
Hanmer Springs, NZ
11.2015 - 12.2016
- Coffee Making
- Customer Service
- Cash Handling
- Liquor Control
- Management
- Sales
- Cleaning
- LCQ Certificate
- Ordering
- Made Redundant
Education
New Zealand Certificate in Real Estate (Level 5) - Supervision & Leading Teams in The Real Estate
Open Polytechnic
11-2024
New Zealand Certificate in Real Estate (Salesperson) (Level 4) - RES420 Fundamentals of Real Estate, RES421 Law for Real Estate Licensees, RES422 Real Estate Sales and Marketing
Open Polytechnic
03-2021
New Zealand Certificate in Business (Small Business) (Level 4) - Introduction to Small Business, Human Resources for Small Business, Marketing a Small Business, Small Business Finance, Small Business Project
Aspire 2 Business Management Programme
03.2020
Licence Controller Qualification - NZQA-4646- demonstrate knowledge of the Sale of Liquors Act 1989 and Implications on licensed premise operations, NZQA-16705 – Demonstrate knowledge of the Host Responsibility requirements as a duty manager of licensee
Hospitality Standards Institute
National Certificate in Travel and Tourism & Certificate in International Travel Consultancy - NZQA National Certificate in Core Skills Level 3, Travel Level 3, and Travel Level 4, IATA Airfares (International), CRS Training (Amadeus), Selling Skills, Microsoft Office
Travel Careers and Training (Christchurch) Limited
Skills
- Active listening
- Communication
- Computer skills
- Customer service
- Interpersonal skills
- Leadership
- Management skills
- Problem-solving
- Time management
- Transferable skills
- Full Drivers Licence
- Quick Learner
References
- Mark Philpot, Delicatessen Manager, Pak n Save Wainoni, 03 373 9005 ext 222
- Michelle Maat, Delicatessen Second in Charge, Pak n Save Wainoni, 03 373 9005 ext 222
- Tony Treleaven, Owner & Operator, Fire & Ice Café, Bar and Restaurant, 021340036
- Sharon Hann, Co-owner & Operator, Fire & Ice Café, Bar and Restaurant, 021340032
Timeline
Licensed Real Estate Salesperson
Arizto Real Estate
08.2023 - Current
Real Estate Salesperson/Contractor
Mike Pero Real Estate
08.2021 - 08.2023
Service Deli Assistant
Pak n Save Wainoni
02.2020 - 08.2021
Barista
Red Post Café
10.2017 - 11.2019
Duty Manager & Barista
Alpine Village Inn
12.2016 - 10.2017
Second in Charge & Duty Manager
Fire & Ice Café, Bar and Restaurant
11.2015 - 12.2016
New Zealand Certificate in Real Estate (Level 5) - Supervision & Leading Teams in The Real Estate
Open Polytechnic
New Zealand Certificate in Real Estate (Salesperson) (Level 4) - RES420 Fundamentals of Real Estate, RES421 Law for Real Estate Licensees, RES422 Real Estate Sales and Marketing
Open Polytechnic
New Zealand Certificate in Business (Small Business) (Level 4) - Introduction to Small Business, Human Resources for Small Business, Marketing a Small Business, Small Business Finance, Small Business Project
Aspire 2 Business Management Programme
Licence Controller Qualification - NZQA-4646- demonstrate knowledge of the Sale of Liquors Act 1989 and Implications on licensed premise operations, NZQA-16705 – Demonstrate knowledge of the Host Responsibility requirements as a duty manager of licensee
Hospitality Standards Institute
National Certificate in Travel and Tourism & Certificate in International Travel Consultancy - NZQA National Certificate in Core Skills Level 3, Travel Level 3, and Travel Level 4, IATA Airfares (International), CRS Training (Amadeus), Selling Skills, Microsoft Office
Travel Careers and Training (Christchurch) Limited
Similar Profiles
Ruben Reji VargheseRuben Reji Varghese
Customer Support Associate at Arizto Real EstateCustomer Support Associate at Arizto Real Estate
Sheyani KumariSheyani Kumari
Real Estate Consultant at Arizto Real EstateReal Estate Consultant at Arizto Real Estate
John VanderHammJohn VanderHamm
Realtor at Real Estate Brokers Tasks Keller Williams Real EstateRealtor at Real Estate Brokers Tasks Keller Williams Real Estate