Open To Work
Hi, I’m
Jessica Hertig
Administrative Superstar ⭐
Christchurch,CAN
Work Preference
Summary
Dynamic professional with a proven track record at Sims Pacific Metals, excelling in customer relationship management and sales administration. Renowned for meticulous attention to detail and effective communication, I streamline operations and enhance service delivery, ensuring optimal outcomes in fast-paced environments. Known as "The Machine" for my relentless efficiency and organizational prowess at any job I've held.
Overview
18
years of professional experience
Work History
My family North Island, South Island
Homemaker
08.2016 - Current
Job overview
- Supervised children's activities to ensure safety during playtime.
- Coordinated appointments and transportation for children's extracurricular activities.
- Managed laundry duties, including sorting, washing, and folding clothes.
- Maintained cleanliness in shared living spaces through regular tidying efforts.
- Assisted with daily household tasks and organized family schedules.
- Bathed and dressed babies, changed diapers, and prepared feeding equipment.
- Taught life skills, including personal hygiene and organization.
Sims Pacific MetalsOtahuhu, Auckland
Trading Assistant
02.2014 - 07.2015
Job overview
- Resolved customer inquiries through phone and email to address questions and concerns.
- Reviewed customer transactions and accounts to verify accuracy and legitimacy.
- Evaluated files, records, and documents to compile information for requests.
- Managed daily trade operations for metal recycling, including maintaining price lists for onsite customers.
- Rerouted incoming calls to appropriate branches and representatives as necessary.
- Supported both ferrous and non-ferrous sales managers with administrative tasks.
O'Drill/MCMHouston , Texas
Sales Associate
10.2007 - 08.2013
Job overview
- Oversaw daily operations to ensure seamless interdepartmental workflows for all accounts.
- Resolved customer complaints swiftly while maintaining high service delivery standards.
- Trained employees on duties, policies, and procedures to improve overall performance.
- Cultivated relationships with customers to address debts older than five years.
- Negotiated with vendors to obtain optimal pricing for supplies and materials.
- Organized and arranged requirements for trade shows, providing on-site customer support.
Education
Cypress Fairbanks High SchoolHouston, Texas
High School Diploma
05-2006
Lonestar College (University)Cypress, Texas
Some College (No Degree) from Business Administration And Management
University Overview
- One semester short of receiving my associate's degree before leaving the States.
Skills
- Order processing and invoicing
- Appointment scheduling and travel coordination
- Metal recycling management
- Sales administration expertise
- Time management strategies
- Attention to detail
- Task prioritization skills
- Customer relationship management
- Clerical support functions
- Organizational skills
- Effective communication techniques
Nickname is "The Machine"
Affiliations
- Camping
- 4WD
- Night cruises in a manual, and my playlistlist
- Beach Sunbathing
- Exploring sites in New Zealand I've yet to experience
References
References available upon request.
Timeline
Homemaker
My family
08.2016 - Current
Trading Assistant
Sims Pacific Metals
02.2014 - 07.2015
Sales Associate
O'Drill/MCM
10.2007 - 08.2013
Cypress Fairbanks High School
High School Diploma
Lonestar College (University)
Some College (No Degree) from Business Administration And Management