Summary
Overview
Work History
Education
Skills
Languages
Volunteer Experience
References
Hobbies and Interests
Certification
Baking, Trekking
Timeline
Generic
Jessica Hu

Jessica Hu

Auckland,New Zealand

Summary

An undergraduate student majoring in Accounting and Finance (also majored in Marketing before) in the Bachelor of Commerce program at the University of Auckland.

A welcoming and friendly beauty advisor who can bring wonderful experiences to customers with professional and suitable advice, also run partnership start-ups of reselling mainly handling budget and cashflow. Having rich experience in retail selling, budget handling, communication skills, customer service and cash sales procedures in business running.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Beauty Advisor

L'Occitane Australia Pty Ltd
06.2023 - Current
  • Professional Sales Consultation: Providing tailored sales advice to customers, ensuring their specific needs were met, provide effective solutions.
  • Team collaboration: Collaborate with the different team members to achieve the daily team sales budget and effectively process the transaction, customer assistance, ensure store safety and other random event preparation.,
  • Cash Handling and Accuracy: Efficiently and accurately operated the cash register, processed various payment types, and managed daily cash operations in detail and accuracy
  • Customer Relations: Issued receipts, refunds, and credits, ensuring customer satisfaction and building strong client relationships

Budget Manager

Self-employeed
12.2022 - Current

Partnership startups with my partners for reselling auto parts /modification parts as well as clothes and shoes online.

  • mainly charging the daily income & expenses control and monthly budget report via Microsoft Excel,
  • Communicating with customers, answering questions as well as arranging time for delivery.

Beauty Advisors

The Cosmetic Store
11.2022 - 02.2023
  • Customer problem solving: Provided product advice and recommendations according to individual customer needs, and dealt with product and return issues, refining customer service skills and ability to understand and cater to diverse client requirements as well as problem-solving.
  • Multi-Tasking: Managed multiple tasks, including cashiering, stocking shelves, and inventory management, while maintaining high customer service standards
  • Peak Period Performance: Played a key role during the busy Christmas period, managing high sales volumes and performing under pressure.

Food Server

Hokkaido Restaurant & Bar
09.2021 - 09.2022
  • Multiple tasks and fast-paced work
  • Communicating and interacting with different customers
  • Efficiently welcoming and placing sits and orders for customers.
  • Providing recommendations with their needs and flavours, delivering foods.
  • Calculating the bills and processing checkouts via computer software.

Education

Bechelor of Commerce - Accounting And Finance ( Marketing )

University of Auckland
Auckland, NZ
05.2025

High School Diploma -

Ormiston Senior College
Auckland, NZ
10.2021

Skills

  • Microsoft Excel
  • Cash Flow Management
  • Budget Planning
  • Cost Management
  • Cash Handling
  • Sales expertise
  • Multi-tasks handling
  • Cash Register Operation
  • Processing payments
  • Opening and closing procedures
  • Customer Service
  • Communication

Languages

English
Mandarin
Cantonese

Volunteer Experience

Parkrun volunteer, Collaborative teamwork: Worked with the volunteers to coordinate Parkrun events, ensuring a safe and good experience for runners and ensuring the event operation, which enhanced my ability to communicate and work effectively within a team to achieve the goal of the event and resolve situational issues collaboratively.

References

  • Catherine Li, Boutique Manager of L'Occitane, 0278872446
  • Jocelyn Tsui, Manager of The Cosmetic Store, jocelyntsui@outlook.com

Hobbies and Interests

  • Doing sports helps me keep fit and healthy
  • Cooking and baking help me relax and enjoy the change of different ingredients into delicious food.
  • Listening to music and singing makes me pleasant and relaxed.
  • I also love doing make-up to help me explore different styles.

Certification

Xero Payroll certificate

Baking, Trekking

L love doing some baking and cooking to relax by myself or sometimes with friends for parties, it is amazing to make beautiful and delicious meals and bread just like art, enjoying delivering this happiness to families and friends and I'm looking forward to seeing their smiles and recognitions to me and the foods I made.

I also like slow-paced sports like trekking or walking dogs, sometimes with friends and families during the holiday, I prefer outdoor activities that make me enjoy the moment involved in nature and help balance and relax from daily study and work and relax. Normally I go to the gym doing lifting and aerobics 2-3 times a week to keep fit. 

Timeline

Beauty Advisor

L'Occitane Australia Pty Ltd
06.2023 - Current

Budget Manager

Self-employeed
12.2022 - Current

Beauty Advisors

The Cosmetic Store
11.2022 - 02.2023

Food Server

Hokkaido Restaurant & Bar
09.2021 - 09.2022

Bechelor of Commerce - Accounting And Finance ( Marketing )

University of Auckland

High School Diploma -

Ormiston Senior College
Jessica Hu