Summary
Overview
Work History
Education
Skills
Referees
Timeline
Generic

Jessica Johnson

Auckland,Papakura

Summary

Dynamic leader with proven expertise in motivating teams and influencing positive outcomes, notably at Girl Guiding New Zealand. Love enhancing youth engagement and personal development. I am a hard working and motivated individual. When put into any setting I am able to adapt very quickly, I can work well with in a team environment as well as working independently. I am currently studying a bachelors in Social Work. Additionally just got a qualified first aid certificate.

Overview

5
5
years of professional experience

Work History

Volunteer Leader

Girl Guiding New Zealand
02.2024 - Current
  • Identified team weak points and implemented corrective actions to resolve concerns.
  • Enhanced youth engagement by organizing team-building activities and group discussions.
  • Empowered youths to take ownership of their personal growth by encouraging them to lead workshops or contribute ideas for program improvements.
  • Promoted personal development among youths by providing guidance on goal-setting, time management, and decision-making skills.
  • Assisted in the planning and execution of community service projects for youths to gain practical experience and give back to their communities.
  • I help manage a group of 15 girls under the age of 7 years old.

Social Work Student Intern

Kirikiriroa Family Services Trust
02.2025 - 06.2025
  • Took and followed detailed directions from others.
  • Worked in team environment to maintain high levels of productivity.
  • Managed front desk duties effectively, handling incoming calls and walk-in inquiries professionally while maintaining confidentiality.
  • Built professional relationships with colleagues at all levels within the organization, strengthening interpersonal communication skills during the internship experience.
  • Gained exposure to various aspects of the industry through active participation in company events, workshops, and training sessions during the internship period.
  • Developed time-management skills through balancing multiple assignments while consistently meeting deadlines during the internship period.
  • Communicated effectively with faculty and staff and accepted critiques and suggestions for areas of improvement.
  • Demonstrated adaptability by learning new software programs and tools quickly, enhancing overall efficiency within the intern role.
  • Participated in workshops and presentations related to projects to gain knowledge.
  • Analyzed problems and worked with teams to develop solutions.

House Keeping

Pokeno Motel
02.2020 - 11.2024
  • Improved cleanliness and overall appearance of guest rooms by diligently performing daily housekeeping tasks.
  • Trained and mentored junior housekeeping staff, improving their skills and performance levels.
  • Assisted housekeeping staff in completing tasks efficiently for improved overall cleanliness.
  • Reduced complaints by promptly addressing housekeeping issues and concerns raised by guests.
  • Ensured timely room turnovers by coordinating efforts between front desk and housekeeping teams.

Crew Member

YTD Archways Limited
10.2022 - 02.2023
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Addressed guest needs, questions, or concerns to create optimum experience onboard.
  • Managed orders coming through and staying on top of what needed to be done.

Education

Bachelor of Social Work -

Wintec
Hamilton, NZ
2026

NCEA -

Tuakau College
Tuakau, NZ
12.2022

Skills

  • Motivating Teams
  • Influencing Others
  • Continuous improvements
  • Policy Enforcement
  • Teamwork and Collaboration
  • Attention to Detail
  • Decision-Making
  • Organizational Skills

Referees

Jemma Bailey 

Head Manager 

Pokeno Girl Guides 

Phone : 021 027 49204

Email : jkbailey@outlook.co.nz


Elizabeth Norris

Kirikiriroa Family Services Trust Supervisor 

Phone : 027 763 8401

Email : ElizabethN@kfst.org.nz


Charlotte Hannah 

Character Reference 

Phone : 027 542 7242

Email : charandy@xtra.co.nz

Timeline

Social Work Student Intern

Kirikiriroa Family Services Trust
02.2025 - 06.2025

Volunteer Leader

Girl Guiding New Zealand
02.2024 - Current

Crew Member

YTD Archways Limited
10.2022 - 02.2023

House Keeping

Pokeno Motel
02.2020 - 11.2024

Bachelor of Social Work -

Wintec

NCEA -

Tuakau College

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Jessica Johnson