Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Jessica Kaea

Te Rapa

Summary

Hardworking employee with customer service, multitasking, and time management abilities, excellent communication and team work skills with a commitment to achieving company goals and delivering exceptional service giving every member a positive and memorable experience.

Overview

10
10
years of professional experience

Work History

Store Team Member

Kmart Te Rapa
Te Rapa
04.2023 - 03.2025
  • Assisted customers in locating products and answering inquiries.
  • Operated cash register and managed transactions efficiently.
  • Stocked shelves and ensured product displays were organized.
  • Back fill and Stock take.
  • Collaborated with team members to maintain store cleanliness.
  • Provided product knowledge to enhance customer shopping experience.
  • Watched for and recognized security risks and thefts to prevent or handle situations.
  • Conducted price checks on items when requested by customers.
  • Participated in inventory management and restocking processes.

Retail Assistant/Stock Crew Member

Cotton On
Te Rapa
08.2022 - 09.2022
  • Processed transactions accurately using point-of-sale systems.
  • Restocked and organized shelves during slow periods to maintain store appearance.
  • Organized storeroom items neatly on shelves according to size, color or type of item.
  • Monitored sales floor traffic and assisted customers with their inquiries.

Waitress/ Kitchen Hand

Lola Breakfast Bar and Cafe
Hamilton
09.2017 - 01.2021
  • To help prepare and serve food to customers
  • Take orders, bookings and directing customers to their tables
  • Running orders , making drinks and preparing takeaway orders

Volunteer

St Vinnie's
Frankton
01.2016 - Current
  • Prepare, cook and service food to the needy community

Ambassador

Waikato Winter Show
Hamilton
04.2016 - Current
  • Directing of the public throughout the venue

Education

CERTIFICATE IN FOOD AND BEVERAGE SERVICES LEVEL 3 - Cafe service, Bar service, Barista training, NCEA LEVEL 1, NCEA LEVEL 2, NCEA LEVEL 3

NEW ZEALAND MANAGEMENT ACADEMY

CERTIFICATE IN EMPLOYMENT SKILLS AND BUDGETING SERVICES -

MANIAPOTO TRAINING AGENCY

Skills

  • Food Safety Preparation
  • Time management
  • Cash/ EFTPOS Handling
  • Serving food and drinks
  • Stock taking
  • Minor barista training
  • Rotating Stock
  • Multitasking and initiative
  • Customer engagement
  • Problem solving
  • Team collaboration
  • Effective communication
  • Active listening
  • Adaptability

References

Samantha Anderson

Lola Breakfast Bar and Cafe

+6427 662 3132

Nigel Chetty

Kmart Te Rapa

+64 7 850 0900

Timeline

Store Team Member

Kmart Te Rapa
04.2023 - 03.2025

Retail Assistant/Stock Crew Member

Cotton On
08.2022 - 09.2022

Waitress/ Kitchen Hand

Lola Breakfast Bar and Cafe
09.2017 - 01.2021

Ambassador

Waikato Winter Show
04.2016 - Current

Volunteer

St Vinnie's
01.2016 - Current

CERTIFICATE IN FOOD AND BEVERAGE SERVICES LEVEL 3 - Cafe service, Bar service, Barista training, NCEA LEVEL 1, NCEA LEVEL 2, NCEA LEVEL 3

NEW ZEALAND MANAGEMENT ACADEMY

CERTIFICATE IN EMPLOYMENT SKILLS AND BUDGETING SERVICES -

MANIAPOTO TRAINING AGENCY
Jessica Kaea