Jessica Kaea
Te Rapa
Summary
Hardworking employee with customer service, multitasking, and time management abilities, excellent communication and team work skills with a commitment to achieving company goals and delivering exceptional service giving every member a positive and memorable experience.
Overview
10
10
years of professional experience
Work History
Store Team Member
Kmart Te Rapa
Te Rapa
04.2023 - 03.2025
- Assisted customers in locating products and answering inquiries.
- Operated cash register and managed transactions efficiently.
- Stocked shelves and ensured product displays were organized.
- Back fill and Stock take.
- Collaborated with team members to maintain store cleanliness.
- Provided product knowledge to enhance customer shopping experience.
- Watched for and recognized security risks and thefts to prevent or handle situations.
- Conducted price checks on items when requested by customers.
- Participated in inventory management and restocking processes.
Retail Assistant/Stock Crew Member
Cotton On
Te Rapa
08.2022 - 09.2022
- Processed transactions accurately using point-of-sale systems.
- Restocked and organized shelves during slow periods to maintain store appearance.
- Organized storeroom items neatly on shelves according to size, color or type of item.
- Monitored sales floor traffic and assisted customers with their inquiries.
Waitress/ Kitchen Hand
Lola Breakfast Bar and Cafe
Hamilton
09.2017 - 01.2021
- To help prepare and serve food to customers
- Take orders, bookings and directing customers to their tables
- Running orders , making drinks and preparing takeaway orders
Volunteer
St Vinnie's
Frankton
01.2016 - Current
- Prepare, cook and service food to the needy community
Ambassador
Waikato Winter Show
Hamilton
04.2016 - Current
- Directing of the public throughout the venue
Education
CERTIFICATE IN FOOD AND BEVERAGE SERVICES LEVEL 3 - Cafe service, Bar service, Barista training, NCEA LEVEL 1, NCEA LEVEL 2, NCEA LEVEL 3
NEW ZEALAND MANAGEMENT ACADEMY
CERTIFICATE IN EMPLOYMENT SKILLS AND BUDGETING SERVICES -
MANIAPOTO TRAINING AGENCY
Skills
- Food Safety Preparation
- Time management
- Cash/ EFTPOS Handling
- Serving food and drinks
- Stock taking
- Minor barista training
- Rotating Stock
- Multitasking and initiative
- Customer engagement
- Problem solving
- Team collaboration
- Effective communication
- Active listening
- Adaptability
References
Samantha Anderson
Lola Breakfast Bar and Cafe
+6427 662 3132
Nigel Chetty
Kmart Te Rapa
+64 7 850 0900
Timeline
Store Team Member
Kmart Te Rapa
04.2023 - 03.2025
Retail Assistant/Stock Crew Member
Cotton On
08.2022 - 09.2022
Waitress/ Kitchen Hand
Lola Breakfast Bar and Cafe
09.2017 - 01.2021
Ambassador
Waikato Winter Show
04.2016 - Current
Volunteer
St Vinnie's
01.2016 - Current
CERTIFICATE IN FOOD AND BEVERAGE SERVICES LEVEL 3 - Cafe service, Bar service, Barista training, NCEA LEVEL 1, NCEA LEVEL 2, NCEA LEVEL 3
NEW ZEALAND MANAGEMENT ACADEMY
CERTIFICATE IN EMPLOYMENT SKILLS AND BUDGETING SERVICES -
MANIAPOTO TRAINING AGENCY