Jessica Klaassen
Palmerston North,MWT
Summary
Dynamic Clinician excelling in patient advocacy and clinical documentation. Delivering holistic care that encompasses whanau and community. Demonstrated success in crisis intervention and fostering multidisciplinary collaboration, ensuring optimal patient recovery. Skilled in therapeutic techniques and staff training, significantly enhancing patient care and service standards.
Overview
10
10
years of professional experience
Work History
Clinician
Mana O Te Tangata Trust
06.2019 - 05.2024
- Implemented crisis intervention strategies when needed, ensuring immediate safety measures were in place for at-risk patients.
- Delivered high-quality patient care by conducting thorough assessments, developing treatment plans, and providing ongoing therapeutic support.
- Advocated for patients within the healthcare system to ensure access to appropriate resources and services when needed.
- Developed tailored treatment plans to address the unique needs of each patient and promote optimal recovery.
Bar Manager
Albert Sports Bar
01.2014 - 01.2016
- Closed out cash register and prepared cashier report at close of business.
- Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
- Oversaw maintenance tasks for the bar area, ensuring a clean and safe environment for patrons at all times.
- Mentored and trained staff members to ensure exceptional customer service standards.
Education
Bachelor of Arts - Psychology And Education
Massey University
Palmerston North, NZ05.2016
Skills
- Clinical Documentation
- Clinical assessment
- Multidisciplinary/team focussed Approach
- Records Management
- Clinical education
- Staff Collaboration
- Patient Advocacy
- Ability to work with people of all ages and walks of life
- Customer/Client focussed
- Building a rapport quickly and easily
- Great communication skills and friendly personality
- Friendly and always up for a challenge
Additional Information
Kia ora
I'm Jess and have applied for this position as i have decided to take a step back from mental health employment whilst studying part-time and co parenting my two very busy boys. Whilst it has been some time since i have worked in hospitality, i have previous experience of 10+ years in full-time and part-time roles. This has included, Bars, fine dining restaurants, and cafes. I enjoy working with people and the community and miss the fast paced and varied opportunities hospitality offers.
Please do not hesitate to contact me for more information.
Timeline
Clinician
Mana O Te Tangata Trust
06.2019 - 05.2024
Bar Manager
Albert Sports Bar
01.2014 - 01.2016
Bachelor of Arts - Psychology And Education
Massey University
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