Jessica Matthews
(Remote) Northland & Auckland Region,NZ
Summary
Experienced building control administrator, and compliance professional with over 12+ years experience supporting Auckland, Central Hawke's Bay, and Far North District councils in the Regulatory services. Expertise includes document control, scheduling, contractor and customer liaison, and navigating Building Act processes such as consents, CCCs, compliance schedules, and BWOF. Strong communication skills are complemented by a background in voice coaching & running a small mentoring business from home. Highly adaptable and tech-savvy, consistently delivering high accuracy and service standards in fast-paced, deadline-driven environments.
Overview
21
21
years of professional experience
Work History
Business Owner - Voice Coach (Part Time)
The Vocal Link by Jess Matthews
09.2022 - Current
- Provide 1:1 coaching focused on vocal technique and speech delivery improvements.
- Scheduling, invoicing, client communication and basic bookkeeping.
- Create lesson plans, maintain client records and coordinate online sessions efficiently.
Building Control Officer
Far North District Council
01.2020 - 01.2022
- Processed building consent designs for NZ Building Code compliance, collaborating with designers and inspectors.
- Managed customer queries and provided guidance on documentation requirements and process steps.
Building Support Administrator
Far North District Council
01.2018 - 01.2020
- Lodged and issued building consents (BCs), Code Compliance Certificates (CCCs) and compliance schedules.
- Handled daily customer enquiries; maintained accurate records and workflow tracking.
Building Consents Administrator
Central Hawke's Bay District Council
01.2014 - 01.2017
- Vetted and lodged applications; invoiced fees; scheduled inspections and liaised with customers and contractors.
- Created and monitored BWOF/compliance schedules; provided minute taking for meetings.
Building Consents Administrator
Manukau City Council
01.2005 - 01.2010
- Vetted and lodged applications; issued CCCs; managed scheduling and inspection bookings.
- Supported UAT for the Go-Get system; provided meeting minutes and administrative support.
Education
National Certificate - Employment Skills
Best Training Institute of Education
01.2005
Skills
- Construction admin & document control
- Scheduling & coordination
- Customer & contractor liaison
- Clear written and verbal communication
- Invoicing & basic accounts support
- Data entry
- Minute taking
- Records management
- Attention to detail
- Microsoft Office
- Quick to adopt new systems/CRMs
- Process improvement mindset
- Problem solving
- Time management
Phone
+64 22 676 2365
Timeline
Business Owner - Voice Coach (Part Time)
The Vocal Link by Jess Matthews
09.2022 - Current
Building Control Officer
Far North District Council
01.2020 - 01.2022
Building Support Administrator
Far North District Council
01.2018 - 01.2020
Building Consents Administrator
Central Hawke's Bay District Council
01.2014 - 01.2017
Building Consents Administrator
Manukau City Council
01.2005 - 01.2010
National Certificate - Employment Skills
Best Training Institute of Education
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