JESSICA RAJ
Pokeno,Waikato
Overview
13
13
years of professional experience
Work History
HR & Recruitment Coordinator
Griffins Snacks
Ellerslie, Auckland
06.2023 - Current
- Leading end to end recruitment for a range of waged roles across our business in New Zealand
- Creating Job advertisements on external platforms, CV Screening,phone interviewing, booking interviews and completing pre-employment checks
- Building and developing strong relationships with all internal and external stakeholders, with a focus on delivering great experiences for both our candidates and Hiring managers
- Coaching and supporting Hiring managers to deliver great quality talent acquisition outcomes
- Supporting with a range of talent attraction initiatives to continue to grow our employer brand in the market
- Ensure internal recruitment process/reporting meet any requirements set out by Immigration NZ
- Providing administration support for all employee life cycle phases including new hire paperwork, induction and announcement requirements, employment variations/transfers, promotions,resignations and change management initiatives.
Recruitment Coordinator
Downer
Auckland, Wiri
07.2022 - 10.2023
- Managed interview scheduling for the inhouse recruiting team. Confirmed the availability of interviewers and interviewees , set up meetings.
- Performed reference checks during the final interview stage.
- Created, posted and removed job ads in a timely manner on both internal and external job board sites as needed.
- Advertising vacancies , Pre-screening applicants
- Coordination of interviews and references
- Processing pre-employment checks, collation of paperwork and onboarding new starters
- Monitoring our Recruitment Inboxes and 0800 helpline
- Career expo and community event involvement
- Participation in continuous improvement projects
Sourcing Coordinator
Downer
Wiri, Auckland
10.2022 - 06.2023
- Performing searches across mixed sourcing channels; database, social media and other channels
- Liaising with candidates and maintenance of candidate talent pool.
- Writing advertisements and posting onto job boards and internal vacancy intranets
- Phone screening candidates and setting up interviews
- Conducting pre-employment checks
- Providing information to candidates including distributing employment agreements and other associated documentation
- Liaising with Recruitment Advisors and Hiring Managers as and when required.
Facilities Operations Coordinator
Colliers International
CBD, Auckland
01.2015 - 06.2022
- Provide a high- quality service in performing a range of Front house, Administration and Facilities related duties
- The key point of communication between Property manager and Tenants on both formal and informal communication
- Monitoring CCTV, Building management systems, Access control and Colliers FO system
- Raising Purchase orders, assigning and directing contractors to resolve building issues
- Health & Safety trained building contractors must sign in via Safe Site or SASNZ induction systems
- Competent with Microsoft Outlook, Excel and Word
- Handled general and routine maintenance such as basic plumbing issues and HVAC troubleshooting.
- Demonstrated strong attention to detail and accuracy when providing information to Security Management.
- Supported criminal investigations through collaboration with local law enforcement agencies.
- Managed employee access, security roles and permissions.
Customer Relations Manager
United Cleaning Services
Grey Lynn, Auckland
10.2013 - 01.2015
- Trained and mentored new team members to promote productivity and friendly customer service.
- Managed team of 75 cleaning staff in 5 different commercial buildings around the CBD.
- Upheld quality control policies and procedures to increase customer satisfaction.
- Responded to phone and online customer service requests within designated turnaround time to improve customer satisfaction.
- Generated KPI reports to track and improve cleaning to a high standard
- Achieved client loyalty through quality, productivity, service and proactive management.
Education Recruiter
Academy New Zealand
Otahuhu, Auckland
08.2012 - 10.2013
- Developed and managed recruitment process, sourcing candidates each year to fill in desired course programmes
- Planned and executed recruitment events to bring in area candidates.
- Created and maintained strong alliances with local colleges and trade schools to establish trusted relationship and continuous funnel of applicants.
- Shared information about youth Programmes, training and job opportunities with school representatives and community liaisons.
- Displayed and distributed marketing and advertising materials and participated in educational presentations
- Maintained and updated candidate records in the company's system
Store Manager
Meccano Men’s Clothing
West City , Henderson, Auckland
06.2011 - 08.2012
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
- Generated repeat business by responding to customer concerns with friendly and knowledgeable service.
- Enhanced customer satisfaction and store operations through relationship building and daily problem-solving.
- Answered product questions with up-to-date knowledge of sales and promotions.
- Monitored employee performance and identified performance gaps for corrective action.
- Oversaw storewide merchandising
- Strengthened work flow productivity by hiring, managing and developing top talent.
Education
International Tourism Level 4
International Travel College of New Zealand
CBD06.2012
Skills
- Excellent communication skills
- Sound judgment
- Active Listening
- Decision-Making
- Critical thinking
- Strategic Sourcing
- End to End recruitment
- Project Management
Timeline
HR & Recruitment Coordinator
Griffins Snacks
06.2023 - Current
Sourcing Coordinator
Downer
10.2022 - 06.2023
Recruitment Coordinator
Downer
07.2022 - 10.2023
Facilities Operations Coordinator
Colliers International
01.2015 - 06.2022
Customer Relations Manager
United Cleaning Services
10.2013 - 01.2015
Education Recruiter
Academy New Zealand
08.2012 - 10.2013
Store Manager
Meccano Men’s Clothing
06.2011 - 08.2012
International Tourism Level 4
International Travel College of New Zealand
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