Jessica RITETE VANDEN BOSCH
Hamilton,New Zealand
Summary
Experienced sales professional with a successful history of driving sales and building client relationships. I am very proficient in identifying customer needs and providing tailored solutions. Having great time management, communication and problem-solving skills to ensure a smooth customer experience.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Spark Sales Rep
Chartwell
Hamilton
01.2023 - 11.2023
- Leveraged extensive product knowledge to enhance sales and deliver tailored customer solutions.
- Developed strong client relationships through regular communication and follow-ups.
- Provided virtual service through chat messaging, occasionally assisting onsite at customer homes.
- Ensured exceptional customer experiences in retail environments.
- Demonstrated exemplary communication skills while working independently.
- Exhibited self-motivation and goal orientation with robust problem-solving abilities.
Club Manager
Jetts Gym
Chartwell, Hamilton
01.2021 - 11.2023
- Managed daily operations of fitness center and ensured smooth service delivery.
- Supervised staff performance and provided training for team development.
- Developed and implemented promotional strategies to attract new members.
- Monitored gym equipment maintenance and arranged repairs when needed.
- Handled member inquiries and resolved complaints to enhance satisfaction.
- Maintained cleanliness and organization of gym facilities for a welcoming environment.
- Resolved customer complaints or escalated them as appropriate while maintaining a positive attitude.
- Ensured the safety of guests and employees through effective supervision of all areas of the club.
Full-time Supervisor/ Sandwich maker
Subway
Hamilton
01.2013 - 01.2022
- Supervised staff to ensure efficient sandwich preparation and customer service.
- Managed inventory levels to maintain stock and reduce waste.
- Uber, menu log, delivery and pick up orders.
- Performed regular maintenance checks on all timekeeping equipment in order to maintain accuracy.
- Conducted regular cleanliness inspections of the kitchen and dining area.
Full-time Supervisor/ Checkout operator/ Nightfill Supervisor/ Price Integrity Supervisor/Bakery Assistant
Countdown
Hamilton & Taupo
01.2009 - 01.2022
- Supervised team activities to maintain efficient store operations.
- Monitored and supervised daily operations of the time office, ensuring all employees were clocked in and out correctly.
- Operated forklifts to transport materials across warehouse spaces.
- Loaded and unloaded shipments with precision and care.
- Prioritized and organized tasks to efficiently accomplish service goals.
Education
New Zealand Certificate - Retail level 3, Customer Service Qualifications
Countdown Progressive
Level 3/4 Cert of Achievement - Food & Safety Handling Certificate, Workplace Health and Safety Practice Certificate, Knowledge in barista and bar work
New Zealand Management Academy
Skills
- Customer relationship management
- Sales techniques
- Product knowledge
- Inventory management
- Promotional strategy
- Client engagement
- Team leadership
- Staff training
- Problem solving
- Product and service knowledge
- Product and service sales
Certification
- NZ Retail Certificate level 3
- First Aid Certificate
- Forklift License
References
AVAILABLE UPON REQUEST
Timeline
Spark Sales Rep
Chartwell
01.2023 - 11.2023
Club Manager
Jetts Gym
01.2021 - 11.2023
Full-time Supervisor/ Sandwich maker
Subway
01.2013 - 01.2022
Full-time Supervisor/ Checkout operator/ Nightfill Supervisor/ Price Integrity Supervisor/Bakery Assistant
Countdown
01.2009 - 01.2022
New Zealand Certificate - Retail level 3, Customer Service Qualifications
Countdown Progressive
Level 3/4 Cert of Achievement - Food & Safety Handling Certificate, Workplace Health and Safety Practice Certificate, Knowledge in barista and bar work
New Zealand Management Academy