Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Jessica Shannon

Waipukurau,New Zealand

Summary

Energetic Administrative Assistant offering wealth of experience in interacting with office staff and patients, supply restocking and scheduling appointments. Hardworking, reliable and willing to go extra mile to complete tasks.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Stay at Home Mother

Paige Josh Lucas
Hastings, HKB
03.2020 - Current
  • Used coordination and planning skills to achieve results according to schedule.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.

Health Care Assistant

Oceania Healthcare
Waipukurau , WKO
02.2017 - 03.2020
  • Lifted patients using appropriate equipment in accordance with moving and handling policy.
  • Delivered high standard of holistic care to patients to promote equality and dignity.
  • Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
  • Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
  • Monitored patient specimen samples and test results to effectively alert supervisors of potentially unhealthy changes.
  • Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.

Medical Records Assistant

Bay Of Plenty District Health Board
Tauranga, BOP
02.2006 - 04.2009
  • Obtained necessary signatures on information release forms to obtain medical and treatment records from other service providers.
  • Maintained patient confidence by keeping patient records information confidential.
  • Maintained patient records in compliance with security regulations.
  • Uploaded physician progress notes, history and physicals into electronic medical records.
  • Created new medical records and retrieved existing medical records by gathering appropriate record folders and contents and assigning and recording new record numbers.

Medical Receptionist

Green Cross Health
Tauranga, BOP
09.2010 - 11.2013
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Helped patients complete necessary medical forms and documentation.
  • Maintained current and accurate medical records for patients.
  • Transcribed phone messages and relayed to appropriate personnel.
  • Managed multi-line phone system and pleasantly greeted patients.
  • Kept waiting room neat and organized by stacking magazines, removing trash and cleaning glass.
  • Supported office staff and operational requirements with administrative tasks.

Support Worker

Arohanui Special School
Tauranga, BOP
04.2009 - 10.2010
  • RotoruaCaregiver/Office
  • Administration/
  • Helped clients manage and reach individual goals, supporting independent progression and social skills.
  • Kept clients engaged in social networks and communities for personal health and growth.
  • Promoted community integration by providing extensive physical, emotional and social support.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
  • Transported individuals to events and activities, medical appointments and shopping trips.

Education

Paeroa College
Paeroa, WKO
02.2000

Skills

  • Organization and Time Management
  • Medical Record keeping
  • Invoice Preparation
  • Call Transfers
  • Patient Data Processing
  • Proficiency in medtech 32
  • Teamplayer
  • Good problem solver
  • People orientated
  • Ability to work effectively under pressure/deadlines
  • Loyal to any employer
  • Smart,professional appearance
  • Medical Information Software
  • Patient Health Information Access
  • Patient Billing
  • Medical Records and Documentation
  • Checking Patient Details
  • Patient Reception
  • Critical Thinking

Certification

Certificate level 3 health and well-being

Certificate in business administration level 2 & 3

References

Tracy Ivamy

Buisness Manager Oceania

0279519905

Mita Longstaff

Employee Oceania

02102871919

Jessney Te Puke

Character Reference (lawyer)

0272239270

Tina Gibson

Director Arohanui special school

07 5794603

Timeline

Stay at Home Mother

Paige Josh Lucas
03.2020 - Current

Health Care Assistant

Oceania Healthcare
02.2017 - 03.2020

Medical Receptionist

Green Cross Health
09.2010 - 11.2013

Support Worker

Arohanui Special School
04.2009 - 10.2010

Medical Records Assistant

Bay Of Plenty District Health Board
02.2006 - 04.2009

Paeroa College

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Jessica Shannon