Summary
Overview
Work History
Education
Skills
Professional Development
Timeline
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Jessica Thorburn

New Lynn,AUK

Summary

Advanced Clinician Social Worker at Te Whatu Ora with extensive experience as 2IC to the Section Head, effectively managing team operations during leadership absences. Demonstrates strong communication skills, fostering successful relationships with patients, staff, and external stakeholders. Committed to enhancing patient outcomes and optimizing service delivery.

Overview

18
18
years of professional experience

Work History

Advanced Clinician Social Worker

Te Whatu Ora
07.2012 - Current

General Duties & Responsibilities:

· Completing psychosocial assessments

· Report writing (assessments)

· Child Protection – liaising with Oranga Tamariki around birth plans.

· Family violence – working with Police and Refuge; safety planning

· Liaising with other agencies to support patients

· Supporting and advising patients with finances & housing

· Referrals to community agencies

· Complex discharge planning

· Pre decision counselling for abortion service

· Assisting with Social Work Alert Committee

Duties in current Women’s Health Social Work role:

· Providing women with pre-decision counselling prior to making referral to Epsom Day Unit

· Psychosocial assessments to ascertain additional challenges the client may face in order to be able to provide appropriate on-going support.

· Liaising with surgeons at Epsom Day Unit around complex cases that may need further tests or need to pursue an alternative abortion pathway.

· Generating any general referrals that are needed as a result of psychosocial assessment such as support with mental health, family violence and liaising with Oranga Tamariki around identified child protection concerns.

· Liaising with CMDHB consultants around any requests for termination of pregnancy over 20+ weeks.

Additional Duties & Responsibilities:

Manage the team in the absence of the section head.

Managing the after-hours and weekend roster.

Orienting staff to work on the after-hours service.

Managing leave requests.

Undertake professional development conversations with staff.

Provide Professional Supervision to team members.

Residential Support Worker

Challenge Trust- Te Whare Hurihuri & Nga Taumahatanga
06.2007 - 01.2012
  • Managed medication for clients to ensure adherence and safety.
  • Developed and implemented care plans in collaboration with clients.
  • Conducted risk assessments to create tailored management plans.
  • Writing comprehensive reports detailing client progress and outcomes.
  • Supported clients during appointments and activities to enhance engagement.
  • Fostered strong relationships with clients, whanau, DHB, and external agencies.
  • Collaborated with multidisciplinary teams to improve client care delivery.

Education

Post Graduate Diploma in Counselling & Education

Massey University
Palmerston North, NZ
01-2025

Post Graduate Diploma in Social Work

Auckland University of Technology
Auckland, NZ
01-2014

Bachelor of Applied Social Work (Bicultural)

Manukau Institute of Technology
Auckland, NZ
01-2011

National Certificate in Mental Health

Manukau Institute of Technology
Auckland, NZ
01-2007

Certificate in Social Services

Manukau Institute of Technology
Auckland, NZ
01-2006

Diploma in Freelance Journalism

• New Zealand Institute of Business Studies
01-2004

Skills

  • Technical skills
  • Effective time management
  • Collaborative teamwork
  • Flexibility in challenges
  • Supportive empathy
  • Team leadership
  • Organizing staff schedules
  • Strong communication skills

Professional Development

· Neurobiology & Early Stress- Compass Seminars (2015)

· HEeADSSS -Centre for Youth Health (2016)

· Professional Supervision – CMDHB (2017)

· Bold! Performance Conversations – CMDHB (2017)

· Foundations of Management – CMDHB (2018)

· Focused Acceptance & Commitment Therapy (2019)

· Suicide Prevention Training –Like Keepers (2021)

· Mauri Ora: The Metrics of Flourishing – Sir Mason Durie (2021)

Timeline

Advanced Clinician Social Worker

Te Whatu Ora
07.2012 - Current

Residential Support Worker

Challenge Trust- Te Whare Hurihuri & Nga Taumahatanga
06.2007 - 01.2012

Post Graduate Diploma in Counselling & Education

Massey University

Post Graduate Diploma in Social Work

Auckland University of Technology

Bachelor of Applied Social Work (Bicultural)

Manukau Institute of Technology

National Certificate in Mental Health

Manukau Institute of Technology

Certificate in Social Services

Manukau Institute of Technology

Diploma in Freelance Journalism

• New Zealand Institute of Business Studies
Jessica Thorburn