JESSICA WIRIHANA
Christchurch,CHC
Summary
Dedicated team member with a strong background in customer service and store operations. Demonstrates exceptional reliability and adaptability, ensuring smooth workflows and high customer satisfaction. Committed to maintaining cleanliness and efficiency while supporting team members to achieve shared goals.
Overview
14
14
years of professional experience
Work History
supervisor
Lincraft - Eastgate
Linwood, Christchurch
07.2025 - 08.2026
- Guided team members on job duties and responsibilities, fostering consistency in performance.
- Supported daily store operations, enhancing workflow efficiency and ensuring customer satisfaction.
- Managed opening and closing procedures for the store to ensure security and readiness.
- Managed daily banking activities to maintain financial integrity.
- Applied visual merchandising standards to improve store layout and strengthen product appeal.
- Maintained cleanliness and organization throughout the store to enhance shopping experience.
- Followed company policies, objectives, and communication goals in daily work.
- Organized and filed paperwork to streamline administrative processes and improve overall efficiency.
Team member
Kraft Heinz
Hastings
10.2021 - 06.2023
- Operated pasteurizer machine, packed product in appropriate boxes, stacked on pallet, wrapped and labeled for dispatch to ensure accurate delivery.
- Configured labeler machine to optimize performance and maintain consistent labeling standards.
- Assisted in daily production line operations to ensure efficiency.
- Collaborated with team members to maintain high safety standards.
- Operated machinery and equipment according to established guidelines.
Team member, boning roon
Silver fern farms
Hastings
02.2015 - 06.2015
- Operated cryovac machine to pack specified cuts of meat into designated packaging for accurate identification.
- Operated machinery to maintain efficient production processes.
- Collaborated with team members to ensure product quality standards.
- Assisted in inventory management and stock replenishment tasks.
Team member
KFC
Hastings
01.2013 - 11.2013
- Customer service, Executed cleaning tasks to ensure a hygienic environment for customers and staff., Prepared ingredients efficiently to support timely meal preparation., Prepared and cooked dishes to fulfill customer orders accurately and promptly., front of house and back of house work.
- Assisted in production line operations to ensure efficient workflow.
- Maintained clean and organized work areas to support safety standards.
- Collaborated with team members to meet daily production targets.
Education
NZQA Level 2 -
Flaxmere college
Hastings, New Zealand01-2006
Skills
- Pasteurizer operation
- Labeler operator
- QC checks
- Banking procedures
- Team supervision
- Task delegation
- Microsoft excel
- Microsoft word
- Attention to detail
- Customer service
- Workstation organization
- Clean
- Reliable
- Punctual
- Hard working
- Strong work ethic
- Self-motivated
- Teamwork
- Team collaboration
- Independent work
- Willingness to learn
- Eager learner
- Great communication
- Effective communication
- Reliable
- Punctual
Personal Information
Driving License: Full Car Licence
INTERESTS
Netball, Rugby league, Movies, Basketball, Family time, Cooking
Timeline
supervisor
Lincraft - Eastgate
07.2025 - 08.2026
Team member
Kraft Heinz
10.2021 - 06.2023
Team member, boning roon
Silver fern farms
02.2015 - 06.2015
Team member
KFC
01.2013 - 11.2013
NZQA Level 2 -
Flaxmere college