Jessica Yun
Auckland,AUK
Summary
Dynamic Human Resources Coordinator with expertise in staffing, record-keeping, and employee benefits. Proactive and organized, I manage multiple priorities with a positive attitude. Experienced in talent acquisition and employee relations, I excel in communication and conflict resolution. Known for reliability and strong interpersonal skills, I foster a positive workplace culture while adapting to changing needs.
Overview
8
8
years of professional experience
Work History
Human Resources Coordinator
High Performance Sport New Zealand
08.2023 - Current
- Assisted with HR functions, focusing on record-keeping, data entry, and general tasks.
- Supported recruitment by posting job ads, filtering applications, scheduling interviews, and drafting offer letters.
- Ensured accuracy and completeness of HR paperwork and maintained the HR information system.
- Conducted new employee onboarding and ongoing orientation training.
- Addressed employee inquiries and complaints regarding policies and benefits.
- Conducted performance evaluations, providing constructive feedback for improvement.
- Collaborated with managers to ensure compliance with organizational policies and recommend changes.
- Developed an efficient onboarding process and maintained the employee handbook.
- Enhanced the onboarding experience to create a welcoming environment for new hires.
- Proven ability to learn quickly, adapt, and work effectively in team settings.
- Strengthened communication skills through regular interactions and completed employment verifications.
Recruitment Consultant
Quinn Recruitment
10.2022 - 07.2023
- Built strong client relationships through regular communication and understanding unique needs.
- Negotiated competitive compensation packages for successful client and candidate placements.
- Provided detailed feedback to clients and candidates post-interview to enhance the recruitment process.
- Pre-screened resumes for corporate hiring managers to streamline candidate selection.
- Collaborated with hiring managers to create accurate job descriptions and identify key qualifications.
- Coordinated interviews to ensure seamless scheduling and communication throughout the process.
- Increased candidate placements by implementing targeted recruitment strategies.
- Partnered with departmental managers to assess hiring needs and recommend candidates.
- Expanded the talent pool through active sourcing via networking, job boards, and social media.
- Achieved high retention rates by aligning placements with candidates’ skills and career goals.
- Engaged passive candidates using innovative methods, increasing qualified applicants for challenging roles.
Assistant Store Manager
Karen Walker
01.2022 - 10.2022
- Managed opening and closing procedures, recommending changes to improve daily efficiency.
- Conducted regular inventory counts to verify stock levels and forecast future needs.
- Provided hands-on customer assistance, maintaining knowledge of consumer preferences.
- Ensured a clean, safe, and organized store environment to enhance the customer experience.
- Collaborated with management to develop strategic plans for business growth.
- Fostered strong relationships with staff to promote a positive work environment.
- Increased sales through effective merchandising strategies and targeted promotions.
- Supervised daily operations to meet performance and service expectations.
- Conducted employee evaluations, offering constructive feedback for development.
- Rotated merchandise and displays to highlight new products and promotions.
Assistant Manager
Barkers Men's Clothing
03.2021 - 01.2022
- Conducted employee performance evaluations, providing constructive feedback for growth and development.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Established team priorities, maintained schedules and monitored performance.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Set aggressive targets for employees to drive company success and strengthen motivation.
- Improved customer satisfaction by resolving complaints and inquiries promptly.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
Instrumental Music Teacher
Chiron Group New Zealand
04.2017 - 01.2022
- Created supportive and inclusive learning environments to foster student growth and engagement.
- Enhanced student performance by integrating diverse instrumental techniques and repertoire into lessons.
- Mentored new music teachers on curriculum development, assessment strategies, and classroom management.
- Adapted instruction to meet individual learning needs and differentiated for diverse abilities.
- Evaluated and graded students' work, performances, and assignments.
- Incorporated student interests to make learning relevant and meaningful.
- Motivated students through goal-setting, progress tracking, and constructive feedback.
- Cultivated an inclusive environment tailored to individual student needs.
Sales Representative
2 Degrees Mobile
08.2018 - 03.2021
- Generated additional sales through upselling and cross-selling techniques.
- Developed tailored solutions to meet unique customer needs, enhancing satisfaction rates.
- Built customer trust by maintaining a persuasive and composed professional demeanor.
- Provided knowledgeable and friendly support throughout the shopping experience.
- Effectively managed day-to-day operations in a self-directed work environment.
- Collaborated with the sales team to consistently meet or exceed personal quotas.
- Set and achieved company-defined sales goals.
- Selected appropriate products based on customer needs and specifications.
- Contributed to team objectives in a fast-paced environment.
- Maintained and utilized a diverse client base.
- Demonstrated excellent verbal and written communication skills.
- Assisted customers with merchandise selection and completed purchases.
- Participated in monthly sales meetings and quarterly training sessions.
Education
Masters Degree in Music - Classical Performance in Flute
University of Waikato
Hamilton, NZ11.2021
Honors Degree in Music - Classical Performance in Flute
University of Waikato
Hamilton, NZ11.2020
Bachelor of Music - Classical Performance in Flute
University of Auckland
Auckland, NZ11.2018
Skills
- Recordkeeping
- Maintains confidentiality
- Training development
- Hiring and Onboarding
- Onboarding, Training, and Development
- Recruiting
- Cross-Functional Collaboration
- FLUENT IN Korean and English
Timeline
Human Resources Coordinator
High Performance Sport New Zealand
08.2023 - Current
Recruitment Consultant
Quinn Recruitment
10.2022 - 07.2023
Assistant Store Manager
Karen Walker
01.2022 - 10.2022
Assistant Manager
Barkers Men's Clothing
03.2021 - 01.2022
Sales Representative
2 Degrees Mobile
08.2018 - 03.2021
Instrumental Music Teacher
Chiron Group New Zealand
04.2017 - 01.2022
Masters Degree in Music - Classical Performance in Flute
University of Waikato
Honors Degree in Music - Classical Performance in Flute
University of Waikato
Bachelor of Music - Classical Performance in Flute
University of Auckland
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