Jessica Carol Rockenbach

• Direct customer service, providing support for their needs and requirements.
• Complete management of the order process, from initial inquiry to final delivery.
• Technical assistance to customers in selecting suitable materials and thicknesses for specific parts.
• Preparation of accurate and competitive quotations for customers.
• Creation of technical drawings using SolidWorks software.
• Efficient transition of drawings to the laser cutting machine program.
• Coordination of the laser cutting process, including material handling and machine operation.
• Supervision of part finishing, coordinating processes such as sanding, bending, and powder coating application.
• Inventory management and ordering of materials from suppliers.
• Execution of internal projects, including the design of equipment such as containment tanks and safety structures.
• Responsible for meeting documentation (meeting minutes) and document archiving using the company's computer system.
• Management of financial transactions, including receipt of payments and invoicing.

• Working closely with the Project Manager.

• Attending regular meetings with clients, progress meetings, and project handover meetings.

• Assist in the production of weekly progress reports.

• Document control of construction drawings.

• Using Navisworks to detect and report clashes.

• Create system and equipment test packs (visual, pressure, spark test)

• Submit requests for openings in walls, floors, and roofs on EIDA.

• Create and keep updated test pack register, and OPES register.

• Issue work permits and ensures safety matters on the site are adhered to.

• Keep updated on the workshop progress system (ISOserver) since issued to the shop floor fabrication until delivered to the site.

• Assist in conducting quantity take-offs, analyzing construction drawings and specifications, and preparing cost estimates for materials, labor, and equipment required for construction projects.

• Follow up on the opening of snags and ensure that they are closed out on the system (ISOserver).

• Reading and taking information from the construction drawings and schematic drawings to pricing new projects.

• Work using Navisworks, EIDA, ISOserver, BIM 360, and Microsoft package.

• Managed engineering documentation to meet internal procedures and deadlines.
• Conducted inspections to ensure adherence to standards and procedures.
• Made acceptance or rejection decisions based on inspection results.
• Provided hands-on support during product inspections and issue resolution.
• Prepared detailed inspection reports.
• Collaborated with sales, product engineering, and purchasing.
• Promoted a strong health and safety culture.