Jessica Nicole Eveleigh
Havelock North,HKB
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organisational growth. Tech-savvy innovator with hands-on experience in emerging technologies and passion for continuous improvement. Skilled in identifying opportunities for technological enhancements and implementing effective solutions. Excels in adapting to fast-paced environments and driving technological advancements.
Overview
3
3
years of professional experience
Work History
Team Leader
New World Supermarket
06.2024 - Current
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Optimised customer experience by delivering superior services and effectively troubleshooting issues.
Front of House Staff Member
Kleine Rijke
11.2022 - 07.2023
- Contributed to positive guest experiences by assisting with menu recommendations and knowledgeably answering questions about food preparation and ingredients.
- Played an integral role in resolving customer complaints quickly while maintaining professionalism under pressure situations.
- Elevated overall guest experience by skillfully handling special requests and accommodating individual needs whenever possible.
- Maintained a well-stocked, organised front-of-house workspace for optimal functionality during peak hours.
Marketing Executive
Khle Dulene Marketing
11.2021 - 02.2023
- Increased brand awareness by developing and implementing innovative marketing campaigns.
- Planned and executed marketing campaigns to target groups, areas and wider community.
- Enhanced customer engagement through the creation of compelling content for website, blog, and social media platforms.
- Identified target audiences and devised campaigns to match target demographics and optimise results.
Education
Stewardess Course - Hospitality
Super Yacht Sailing Academy
Cape Town, Western Cape South Africa03.2021
High School Diploma -
Pecanwood College
Hartebeestpoort, North West11.2020
Skills
- Teamwork and Collaboration
- Problem-Solving
- Attention to Detail
- People Management
- Conflict Resolution
- Time Management
- Multitasking
- Organisational Skills
- Excellent Communication
- Task Prioritisation
- Adaptability
Timeline
Team Leader
New World Supermarket
06.2024 - Current
Front of House Staff Member
Kleine Rijke
11.2022 - 07.2023
Marketing Executive
Khle Dulene Marketing
11.2021 - 02.2023
Stewardess Course - Hospitality
Super Yacht Sailing Academy
High School Diploma -
Pecanwood College
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