Jessica Sheryn Maunsell-kauwhata
Waipukurau,HKB
Summary
1- Dynamic and detail-oriented professional with a proven track record at Takapau Silver Fern Farms Ltd. Excels in teamwork and effective time management, enhancing operational efficiency. Skilled in problem-solving and communication, I am committed to delivering exceptional client support while fostering a positive work environment.
2- Passionate about continuous improvement and learning.
Organized and dependable candidate successful at managing multiple priorities with positive attitude. Willingness to take on added responsibilities to meet team goals.
3- Knowledgeable [Desired Position] with solid background in healthcare support. Skilled in assisting with daily patient care and contributing to positive patient experience. Demonstrated ability in maintaining patient records and supporting medical staff effectively.
4- Professional with strong background in facility maintenance and team leadership. Successfully managed cleaning operations ensuring hygienic and safe environments. Known for collaborative approach and flexible to dynamic needs while consistently achieving results. Skilled in training staff, quality control, and resource management.
5- Knowledgeable [Desired Position] with strong background in guest care and hospitality. Successfully managed guest inquiries and resolved issues to ensure high satisfaction. Demonstrated excellent communication and problem-solving skills.
- Experienced with providing immediate medical assistance and support in emergency situations. Utilizes critical thinking and quick decision-making to ensure timely care. Knowledge of emergency response protocols and effective communication with team members.
- Experienced with providing excellent customer service and maintaining organized store environments. Utilizes product knowledge and effective communication to meet customer needs and drive sales. Track record of working well with team members, ensuring smooth operations and positive shopping experience.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Primary Butchery
Takapau Silver Fern Farms Ltd
02.2023 - 01.2025
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Organized and detail-oriented with a strong work ethic.
- Managed time efficiently in order to complete all tasks within deadlines.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
Boxbagger/Lead Scanner
Mr Apple New Zealand
02.2020 - 08.2020
- Supervised daily scanning operations to ensure efficient workflow and accuracy.
- Trained new team members on scanning procedures and best practices.
- Implemented process improvements that enhanced scanning speed and reduced errors.
- Coordinated with logistics teams to streamline inventory tracking and management.
- Monitored equipment performance, conducting routine maintenance to prevent downtime.
- Ensured compliance with health and safety regulations during scanning activities.
- Provided consistent feedback to team members on their performance, offering guidance and support in areas needing improvement.
Cleaner Supervisor
Msn Limited
02.2017 - 2019
- Supervised cleaning team, ensuring adherence to safety standards and operational protocols.
- Developed and implemented efficient cleaning schedules to optimize workflow and maintain cleanliness standards.
- Trained new staff on best practices for cleaning techniques and equipment usage.
- Conducted regular inspections to ensure compliance with quality control measures and address any deficiencies.
- Coordinated inventory management of cleaning supplies, reducing waste through effective resource allocation.
- Engaged in problem-solving initiatives to improve service delivery and customer satisfaction.
- Fostered a collaborative team environment, promoting communication and teamwork among cleaning staff.
- Enhanced team productivity by implementing efficient cleaning methods and time management strategies.
- Ensured consistent high-quality service by conducting regular inspections of completed work areas.
- Managed scheduling to ensure adequate coverage during peak hours, maximizing efficiency while reducing labor costs.
- Collaborated with other supervisors to develop best practices and share knowledge across teams for continuous improvement efforts.
- Reduced employee turnover through effective training, mentoring, and performance evaluations of cleaning staff.
- Increased client satisfaction by providing customized cleaning solutions based on their specific needs and preferences.
- Maintained a safe working environment for staff members by enforcing strict adherence to safety guidelines and protocols.
- Mentored new supervisors, sharing my expertise in overseeing teams of cleaners and providing guidance on how to effectively manage their own staff members.
- Worked closely with human resources personnel to recruit highly skilled cleaners who shared our values of professionalism, integrity, customer satisfaction.
- Optimized inventory management, reducing waste and lowering supply costs without compromising quality or efficiency.
- Increased employee performance through effective supervision and training.
- Placed orders for housekeeping supplies and guest toiletries.
- Conducted regular room inspections to verify compliance with housekeeping standards.
Cleaner
OCS Limited-Napier
03.2016 - 2017
- Maintained cleanliness and sanitation standards in various facilities.
- Operated cleaning equipment, including floor buffers and vacuums, ensuring optimal performance.
- Conducted routine inspections to identify areas needing attention and addressed concerns promptly.
- Implemented efficient cleaning schedules to maximize productivity and minimize downtime.
- Collaborated with management to develop improved cleaning protocols based on feedback and observations.
- Trained new staff on proper cleaning techniques and safety procedures, enhancing team efficiency.
- Confirmed all cleaning tools and equipment were stored properly after use.
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Monitored inventory of cleaning supplies, restocking items as necessary to maintain workflow efficiency.
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Removed trash, debris and other waste materials from premises.
- Emptied trashcans and transported waste to collection areas.
- Maintained a well-organized storage area for cleaning supplies to ensure easy access and efficient use of materials.
- Organized and used industrial cleaning products following strict safety procedures.
- Provided assistance to other staff members with cleaning of difficult areas.
- Increased customer satisfaction by maintaining clean restrooms and public spaces in a timely manner.
- Strengthened teamwork within the cleaning staff by actively communicating updates on tasks completed or pending work requirements.
- Promoted environmental sustainability by implementing eco-friendly cleaning practices and reducing waste.
- Demonstrated an outstanding commitment to safety protocols by consistently wearing protective gear during cleaning tasks that involved hazardous materials or situations.
- Developed strong relationships with clients through professionalism and consistent delivery of reliable services tailored to their specific needs.
- Contributed to a positive working environment by addressing and resolving maintenance issues promptly.
- Supported facility operations with comprehensive knowledge of proper chemical usage, storage, and disposal procedures.
- Demonstrated flexibility by covering additional shifts when needed, ensuring no disruption in cleaning services.
- Fostered safer work environment by promptly addressing spills and potential hazards.
- Collaborated with maintenance team to identify and resolve issues requiring repair, enhancing overall facility safety.
- Ensured clean and welcoming environment for clients by meticulously cleaning common areas, restrooms, and offices.
- Maintained high standard of cleanliness in high-traffic areas, contributing to positive first impression for visitors.
- Increased cleaning efficiency with introduction of color-coded cloth system to prevent cross-contamination.
- Enhanced guest experience by maintaining pristine conditions in guest rooms and suites.
Laborer- Salting and Bagging Runners
Ovation NNNZ Casing
07.2015 - 08.2016
- Provided real-time support during events, facilitating smooth operations through effective communication and teamwork.
- Ensured cleanliness of work areas, contributing to a well-maintained office environment.
- Greeted customers and provided outstanding customer service.
- Resolved logistical challenges promptly, maintaining service continuity even under high-pressure situations.
- Collaborated with team members to streamline processes, enhancing workflow and reducing turnaround times.
Grading Onions
Addavale Produce
03.2015 - 06.2015
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Strengthened communication skills through regular interactions with others.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Proved successful working within tight deadlines and a fast-paced environment.
- Developed and maintained courteous and effective working relationships.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
- Worked well in a team setting, providing support and guidance.
Wool Handler
Wilkensen Shearing Ltd
01.2014 - 2015
- Sorted and graded wool based on quality, ensuring compliance with industry standards.
- Operated shearing equipment efficiently, maintaining safety protocols throughout processes.
- Assisted in training new team members on wool handling techniques and best practices.
- Monitored wool storage conditions to preserve quality and prevent contamination.
- Collaborated with team to streamline inventory management of wool supplies and tools.
- Enhanced wool quality by implementing proper handling techniques and maintaining cleanliness standards.
- Maintained a clean work environment, regularly sweeping floors and disposing of debris to prevent contamination.
- Provided support to other team members, sharing knowledge of best practices in wool handling procedures.
- Optimized workflow by coordinating with team members to effectively manage multiple shearing stations simultaneously.
- Reduced waste by accurately sorting and classifying fleeces based on their characteristics.
- Tidied work area to create and maintain safe working environment on floor.
- Set up, changed wax and operated machines to create yarn to product specifications.
- Inspected machines before each shift and reported problems to supervisor.
Education
Health And Wellbeing (support Work) Level 3
Eastern Institute of Technology
Waipukurau, NZ07-2025
Master of Science - Foundation FIRST AID
Eastern Institute of Technology
Waipukurau, NZ03-2025
New Zealand Certificate in Hospitality
Workforce Development
Waipukurau, NZ10-2021
Retail Level 2
Capital Training
Waipukurau, NZ11-2019
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Effective time management
- Client support
- Problem-solving
- Excellent communication
- Compassionate patient care
- Compassionate caregiving
Certification
-New Zealand Certificate in Health and Wellbeing (support work)
Level 3.
New Zealand Certificate in Retail Level 2.
New Zealand Certificate in Hospitality Level 2
Foundation First Aid- Unit 6401 Provide first aid and Unit 6402 Provide Basic Life Support
Languages
English
Native or Bilingual
Maori
Native or Bilingual
Timeline
Primary Butchery
Takapau Silver Fern Farms Ltd
02.2023 - 01.2025
Boxbagger/Lead Scanner
Mr Apple New Zealand
02.2020 - 08.2020
Cleaner Supervisor
Msn Limited
02.2017 - 2019
Cleaner
OCS Limited-Napier
03.2016 - 2017
Laborer- Salting and Bagging Runners
Ovation NNNZ Casing
07.2015 - 08.2016
Grading Onions
Addavale Produce
03.2015 - 06.2015
Wool Handler
Wilkensen Shearing Ltd
01.2014 - 2015
Health And Wellbeing (support Work) Level 3
Eastern Institute of Technology
Master of Science - Foundation FIRST AID
Eastern Institute of Technology
New Zealand Certificate in Hospitality
Workforce Development
Retail Level 2
Capital Training