Jessie Cuff

• Supported classroom maintenance and upkeep, organizing books, and materials.
• Supported classroom activities, tutoring, and reviewing work.
• Helped with grading assignments and tests, providing constructive feedback to students based on results.
• Maintained safety and security by overseeing students in recess environments.
• Facilitated activities in small groups to reinforce concepts taught by class teacher.
• Tutored struggling students individually and in small groups to reinforce learning concepts.
• Mentored and tutored individual students needing additional help.
• Monitored student behavior in classes, laboratories and on field trips for unsafe or rule-breaking concerns.
• Worked effectively in fast-paced environments.
• Skilled at working independently and collaboratively in a team environment.
• Excellent communication skills, both verbal and written.
• Proven ability to learn quickly and adapt to new situations.
• Worked well in a team setting, providing support and guidance.
• Managed time efficiently in order to complete all tasks within deadlines.
• Strengthened communication skills through regular interactions with others.
• Developed and maintained courteous and effective working relationships.
• Demonstrated strong organizational and time management skills while managing multiple projects.

During these few years off I stayed at home and mothered my children while my partner went to work.

• Oversaw daily cafe operations to maintain smooth workflow in both front-of-house and back-of-house areas.
• Delivered excellent customer service experiences by addressing concerns promptly and professionally.
• Trained cafe employees to consistently exceed customers' expectations and provide superior service.
• Established a welcoming atmosphere, maintaining high standards of cleanliness and presentation throughout the cafe.
• Grew cafe sales by effectively marketing business and improving customer relations strategies.
• Filled in for absent employees in any position in cafe, keeping operations efficient even when short-handed.
• Kept cafe in full compliance with health code standards and achieved consistent scores.
• Minimized risks of cross-contamination and infection by directing team members to regularly clean and sanitize surfaces.
• Managed staff schedules and maintained adequate coverage for all shifts.

• Resolved customer complaints professionally, turning negative experiences into positive ones whenever possible.
• Enhanced customer satisfaction by efficiently managing checkout processes and addressing concerns promptly.
• Maintained a clean, organized, and well-stocked checkout area, enhancing the shopping environment for customers.
• Supervised multi-cultural teams of [Number] members, enforcing compliance with operational policies and procedures.
• Streamlined workflow for faster checkouts and reduced waiting time for customers.
• Promoted an atmosphere of teamwork among staff members, leading to better communication and increased efficiency.
• Consistently met or exceeded performance targets set by store management, demonstrating a commitment to excellence in all aspects of the role.
• Oversaw inventory management at the front end, ensuring adequate stock levels while minimizing overstock situations.
• Collaborated with store management to develop strategies for improving overall store performance and customer experience.
• Mentored junior team members, providing guidance on best practices and troubleshooting issues as needed.
• Resolved customer complaints quickly to maintain customer satisfaction.
• Trained cashiers on organizational policies, cash handling and customer service to maintain highly skilled team.
• Mentored new sales associates to contribute to store's positive culture.