Jessie Dai

• Assist fellow dental students with various dental procedures, ensuring a smooth workflow and positive patient experience.
• Prepared dental materials and instruments, ensuring accuracy in the application during procedures.
• Contributed to a clean and safe working environment by following infection control protocols and sterilizing instruments.

James Pascoes Group

• Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
• Processed transactions accurately while maintaining a high level of customer service.
• Increased sales by building strong customer relationships and providing excellent service.
• Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
• Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.