Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
Timeline
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Jessie Zhong

Auckland,AUK

Summary

Reliable employee with experience in retail and hospitality, including sales at Pascoes the Jewellers, and customer service in a family takeaway. Self motivated individual with strong desire to succeed and meet goals and pursues opportunities to learn new skills and contribute to group success.

Overview

7
7
years of professional experience

Work History

Salesperson

Pascoes The Jewellers
11.2024 - 01.2025
  • Delivered impactful presentations on products and services tailored to customer needs.
  • Identified and recommended optimal products based on customer inquiries.
  • Reset store displays for special events and seasonal merchandise updates.
  • Fostered engaging conversations with customers to enhance shopping experience.
  • Maintained records of all incoming and outgoing shipments.
  • Ensured that merchandise was properly labeled, priced, displayed and rotated.

Counter Service Assistant

Onekawa Chinese Takeaway
01.2018 - 09.2023
  • Processed payments for goods and services using cash registers.
  • Delivered exceptional customer service through in-person and phone interactions.
  • Resolved customer complaints swiftly to enhance satisfaction.
  • Maintained cleaning equipment and materials in safe, sanitary condition.
  • Prepared diverse foods following precise instructions and recipe specifications.
  • Cultivated loyal clientele through friendly interactions and consistent appreciation.

Education

Bachelor of Business - MarketingAnd International Business

Auckland University of Technology

Skills

  • Customer service
  • Excellent work ethic
  • Collaboration and teamwork
  • Goal-oriented mindset
  • Active listening and communication
  • Problem solving
  • Critical thinking
  • Time management

Languages

English
Native/ Bilingual
Chinese (Cantonese)
Professional

Accomplishments

    AUT Ki Uta Ki Tai – Aspire Scholarship - 2025

Timeline

Salesperson

Pascoes The Jewellers
11.2024 - 01.2025

Counter Service Assistant

Onekawa Chinese Takeaway
01.2018 - 09.2023

Bachelor of Business - MarketingAnd International Business

Auckland University of Technology
Jessie Zhong