Jessie Zhong
Auckland,AUK
Summary
Reliable employee with experience in retail and hospitality, including sales at Pascoes the Jewellers, and customer service in a family takeaway. Self motivated individual with strong desire to succeed and meet goals and pursues opportunities to learn new skills and contribute to group success.
Overview
7
7
years of professional experience
Work History
Salesperson
Pascoes The Jewellers
11.2024 - 01.2025
- Delivered impactful presentations on products and services tailored to customer needs.
- Identified and recommended optimal products based on customer inquiries.
- Reset store displays for special events and seasonal merchandise updates.
- Fostered engaging conversations with customers to enhance shopping experience.
- Maintained records of all incoming and outgoing shipments.
- Ensured that merchandise was properly labeled, priced, displayed and rotated.
Counter Service Assistant
Onekawa Chinese Takeaway
01.2018 - 09.2023
- Processed payments for goods and services using cash registers.
- Delivered exceptional customer service through in-person and phone interactions.
- Resolved customer complaints swiftly to enhance satisfaction.
- Maintained cleaning equipment and materials in safe, sanitary condition.
- Prepared diverse foods following precise instructions and recipe specifications.
- Cultivated loyal clientele through friendly interactions and consistent appreciation.
Education
Bachelor of Business - MarketingAnd International Business
Auckland University of Technology
Skills
- Customer service
- Excellent work ethic
- Collaboration and teamwork
- Goal-oriented mindset
- Active listening and communication
- Problem solving
- Critical thinking
- Time management
Languages
English
Native/ Bilingual
Chinese (Cantonese)
Professional
Accomplishments
AUT Ki Uta Ki Tai – Aspire Scholarship - 2025
Timeline
Salesperson
Pascoes The Jewellers
11.2024 - 01.2025
Counter Service Assistant
Onekawa Chinese Takeaway
01.2018 - 09.2023
Bachelor of Business - MarketingAnd International Business
Auckland University of Technology
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