Jessy Wang
Auckland,Orewa
Summary
I am original came from China. I live in New Zealand for 6 years. Most of my working experiences in New Zealand are come from owning my Cáfe business.
I also had four years marketing working experiences in Auto industry when I was in China. Now I'm looking for a job that can extend my communication skills and strengthen my social skills in a multi-context environment.
Overview
11
11
years of professional experience
Work History
Barista Manager
Sheep World Cafe
12.2019 - 04.2023
- Served customers quickly and efficiently and created strategies to prevent delays.
- Restocked and cleaned stations and facilities to maintain cleanly and operable standards.
- Handled and resolved customer issues and complaints with professionalism and tact to drive customer satisfaction and repeat business.
- Trained, scheduled, and supervised barista workers to maintain and uphold store policies and optimize staffing patterns.
Car Sales Associate
BMW Group
06.2012 - 03.2015
- Demonstrated automobiles by explaining characteristics, capabilities, and features, taking test drives and explaining warranties and services.
- Greeted customers on lot and in showroom to answer questions about brand and available inventory.
- Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
- Negotiated purchase prices and explained sales, warranty, and optional products.
Education
Bachelor of Arts - Education
Massey University
Auckland, NZ12.2023
BBA - Economic Managerment
XinJiang University
Xinjiang, China06.2011
Skills
- Hospitality experience
- Excellent communication and teamwork abilities
- Organisational ability
- Ability to multitask and work effectively under pressure
Languages
English
Professional Working
Chinese (Mandarin)
Native or Bilingual
Timeline
Barista Manager
Sheep World Cafe
12.2019 - 04.2023
Car Sales Associate
BMW Group
06.2012 - 03.2015
Bachelor of Arts - Education
Massey University
BBA - Economic Managerment
XinJiang University
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