Jet Honore
Melbourne,VIC
Summary
Proven track record in fast-paced hospitality and retail environments, excelling in customer service and team collaboration. Developed skills in managing high-volume service, ensuring customer satisfaction, and maintaining clean and organized workspace. Looking to transition into new field, leveraging strong interpersonal and problem-solving abilities.
Overview
5
5
years of professional experience
Work History
Shop Assistant
Re:circle Onehunga
Onehunga, AUK
05.2025 - Current
- Provided exceptional customer service, enhancing shopping experience and fostering repeat business.
- Assisted with visual merchandising, creating appealing displays to attract customer attention.
- Processed transactions accurately using point-of-sale systems, maintaining financial integrity.
- Trained new staff on operational procedures and customer interaction protocols, promoting team efficiency.
- Resolved customer inquiries and complaints effectively, improving satisfaction rates and loyalty.
Bartender
Clare Inn Irish Pub
274/278 Dominion Road, Auckland, New Zealand
10.2022 - 04.2024
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Efficiently opened and closed the bar according to established procedures, ensuring preparedness for each shift.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Kept bar presentable and well-stocked to meet customer needs.
- Increased customer satisfaction by providing excellent service
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
Kitchen Hand / Front of House
Kiwiroast Epsom
582 Manukau Road, Auckland, New Zealand
05.2021 - 04.2024
- Ensured cleanliness and sanitation by thoroughly washing dishes, utensils, and kitchen equipment.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Operated and maintained various kitchen appliances, such as a pressure fryer, deep fryer, commercial oven and cooktops.
- Enhanced customer satisfaction by promptly addressing any concerns or special requests from guests regarding their meals.
- Monitored food temperatures and quality throughout shifts.
- Washed, peeled and cut various foods such as fruits and vegetables to prepare for cooking or serving.
- Lifted and carried heavy materials.
Education
Bachelor of Commerce - Finance/International Business
University of Auckland
Auckland, NZ12-2028
Skills
- Strong multitasking
- Customer Service
- Cash Register Operation
- Highly reliable
- Team player attitude
- Strong memory
- Clear and effective communication
References
Ethan Maloney - Duty Manager (Clare Inn)
+64225015971
Sarah Owens - General Manager (Clare Inn)
+642041400953
Additional references available upon request
Timeline
Shop Assistant
Re:circle Onehunga
05.2025 - Current
Bartender
Clare Inn Irish Pub
10.2022 - 04.2024
Kitchen Hand / Front of House
Kiwiroast Epsom
05.2021 - 04.2024
Bachelor of Commerce - Finance/International Business
University of Auckland