Jewels Edwards
Auckland,AUK
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
With expertise in local and regional council practices, document preparation and reporting requirements. Strong problem-solving, planning and decision-making abilities developed over 8 years of related experience.
Overview
8
8
years of professional experience
Work History
Senior Advisor
Department Of Internal Affairs, National Library
07.2022 - Current
- Identified potential risks and implemented effective mitigation strategies to avoid project delays.
- Supported over seven complex projects in the last 2 years and oversaw all stages of the project life cycle.
- Prepared multiple detailed reports outlining project progress towards deliverables for stakeholders, lessons learned and project closure.
- Ensured timely reporting and compliance with grant requirements, maintaining positive relationships.
Project Coordinator
Department Of Internal Affairs, National Library
12.2021 - 07.2022
- Kept projects on schedule by managing deadlines and adjusting workflows.
- Prepared meeting agendas and minutes for distribution and record keeping.
- Created job files for each project and maintained current data in each file.
- Coordinated cross-functional teams to achieve seamless collaboration in achieving project objectives.
- Managed budgets effectively, ensuring resource allocation was optimized for maximum project success.
Senior Librarian and Customer Service Assistant
Auckland Council, Te Paataka Koorero O Takaanini
02.2021 - 12.2021
- Maintained positive relationships with local iwi, local board and community members.
- Implemented innovative programming initiatives that diversified offerings and attracted new patrons from various demographics.
- Forged partnerships with other libraries in the region to share resources and expertise for mutual benefit.
- Facilitated knowledge sharing among staff members through regular meetings, training sessions, and collaboration opportunities.
Venue Hire Coordinator
Auckland Council, CBD
03.2020 - 02.2021
- Raised maintenance issues and monitor progress, escalate further if required
- Entered data, generated reports, and produced tracking documents.
- Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
- Set priorities and problem-solved workflow issues to maintain rapport with customers and team leaders.
- Reduced logistical errors through meticulous planning of mobile teams schedules and inventory management practices.
Service Delivery Coordinator
Auckland Council, CBD
12.2016 - 01.2018
- Directly interacting with customers and answering questions relating to venues for hire
- Auditing venues for hire, score ratings against contractor performance
- Developed collaborative relationships with internal and external stakeholders to ensure venues are fit for purpose
- Scheduled and organized my time to achieve service-related tasks
- Ensured venues for hire were maintained in terms of building maintenance and cleanliness which included onsite evaluations, logging maintenance jobs, escalating maintenance jobs
Venue Hire Coordinator
Auckland Council, CBD
03.2016 - 12.2016
- Taking phone bookings for venue hire and supported customer decision making in selecting appropriate venue
- Managed refunds via SAP application
- Provided venue access and after hours support to casual and regular hirers
- Raised maintenance issues and monitor progress, escalate further if required
- Build and maintain professional relationships with internal and external stakeholders
Programme Coordinator (Secondment)
Auckland Council, New Lynn Community Centre
01.2018 - 07.2019
- Created and activated programmes that aligned with local board priorities
- Developed service agreements and encouraged stakeholder engagement to deliver on programme outcomes
- Maintaining facility operations, ensured the Centre was compliant with health and safety protocols and environment was warm, friendly, and welcoming
- Managed project timelines for successful completion, ensuring milestones were met and deadlines were adhered to.
.
Maternity Leave
07.2019 - 03.2020
Education
License Controller Qualification
LCQ Bridging Test
10.2014
Hospitality Administration And Management
Duty Managers License
2010
Level 3 NZ Certificate in food and beverage -
Manukau Institute of Technology
01.2009
Skills
- Strong problem-solving skills
- Documentation And Reporting
- Project Management
- Stakeholder Relations
Accomplishments
Manager Certificate
References
Available on request
Timeline
Senior Advisor
Department Of Internal Affairs, National Library
07.2022 - Current
Project Coordinator
Department Of Internal Affairs, National Library
12.2021 - 07.2022
Senior Librarian and Customer Service Assistant
Auckland Council, Te Paataka Koorero O Takaanini
02.2021 - 12.2021
Venue Hire Coordinator
Auckland Council, CBD
03.2020 - 02.2021
.
Maternity Leave
07.2019 - 03.2020
Programme Coordinator (Secondment)
Auckland Council, New Lynn Community Centre
01.2018 - 07.2019
Service Delivery Coordinator
Auckland Council, CBD
12.2016 - 01.2018
Venue Hire Coordinator
Auckland Council, CBD
03.2016 - 12.2016
License Controller Qualification
LCQ Bridging Test
Hospitality Administration And Management
Duty Managers License
Level 3 NZ Certificate in food and beverage -
Manukau Institute of Technology
Similar Profiles
Jodi BrownJodi Brown
Patrol Sergeant at Vallejo Police Department/Vallejo Police Department/Internal AffairsPatrol Sergeant at Vallejo Police Department/Vallejo Police Department/Internal Affairs
Diana GorbDiana Gorb
Lawyer's Assistant at National Academy of Internal Affairs of UkraineLawyer's Assistant at National Academy of Internal Affairs of Ukraine
Oksana NikulenkoOksana Nikulenko
Library Assistant at National University Of Internal AffairsLibrary Assistant at National University Of Internal Affairs