Jewels Edwards
Auckland,AUK
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
With expertise in local and regional council practices, document preparation and reporting requirements. Strong problem-solving, planning and decision-making abilities developed over 8 years of related experience.
Overview
8
8
years of professional experience
Work History
Senior Advisor
Department Of Internal Affairs, National Library
2022.07 - Current
- Identified potential risks and implemented effective mitigation strategies to avoid project delays.
- Supported over seven complex projects in the last 2 years and oversaw all stages of the project life cycle.
- Prepared multiple detailed reports outlining project progress towards deliverables for stakeholders, lessons learned and project closure.
- Ensured timely reporting and compliance with grant requirements, maintaining positive relationships.
Project Coordinator
Department Of Internal Affairs, National Library
2021.12 - 2022.07
- Kept projects on schedule by managing deadlines and adjusting workflows.
- Prepared meeting agendas and minutes for distribution and record keeping.
- Created job files for each project and maintained current data in each file.
- Coordinated cross-functional teams to achieve seamless collaboration in achieving project objectives.
- Managed budgets effectively, ensuring resource allocation was optimized for maximum project success.
Senior Librarian and Customer Service Assistant
Auckland Council, Te Paataka Koorero O Takaanini
2021.02 - 2021.12
- Maintained positive relationships with local iwi, local board and community members.
- Implemented innovative programming initiatives that diversified offerings and attracted new patrons from various demographics.
- Forged partnerships with other libraries in the region to share resources and expertise for mutual benefit.
- Facilitated knowledge sharing among staff members through regular meetings, training sessions, and collaboration opportunities.
Venue Hire Coordinator
Auckland Council, CBD
2020.03 - 2021.02
- Raised maintenance issues and monitor progress, escalate further if required
- Entered data, generated reports, and produced tracking documents.
- Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
- Set priorities and problem-solved workflow issues to maintain rapport with customers and team leaders.
- Reduced logistical errors through meticulous planning of mobile teams schedules and inventory management practices.
Service Delivery Coordinator
Auckland Council, CBD
2016.12 - 2018.01
- Directly interacting with customers and answering questions relating to venues for hire
- Auditing venues for hire, score ratings against contractor performance
- Developed collaborative relationships with internal and external stakeholders to ensure venues are fit for purpose
- Scheduled and organized my time to achieve service-related tasks
- Ensured venues for hire were maintained in terms of building maintenance and cleanliness which included onsite evaluations, logging maintenance jobs, escalating maintenance jobs
Venue Hire Coordinator
Auckland Council, CBD
2016.03 - 2016.12
- Taking phone bookings for venue hire and supported customer decision making in selecting appropriate venue
- Managed refunds via SAP application
- Provided venue access and after hours support to casual and regular hirers
- Raised maintenance issues and monitor progress, escalate further if required
- Build and maintain professional relationships with internal and external stakeholders
Programme Coordinator (Secondment)
Auckland Council, New Lynn Community Centre
2018.01 - 2019.07
- Created and activated programmes that aligned with local board priorities
- Developed service agreements and encouraged stakeholder engagement to deliver on programme outcomes
- Maintaining facility operations, ensured the Centre was compliant with health and safety protocols and environment was warm, friendly, and welcoming
- Managed project timelines for successful completion, ensuring milestones were met and deadlines were adhered to.
.
Maternity Leave
2019.07 - 2020.03
Education
License Controller Qualification
LCQ Bridging Test
10.2014
Hospitality Administration And Management
Duty Managers License
2010
Level 3 NZ Certificate in food and beverage -
Manukau Institute of Technology
01.2009
Skills
- Strong problem-solving skills
- Documentation And Reporting
- Project Management
- Stakeholder Relations
Accomplishments
Manager Certificate
References
Available on request
Timeline
Senior Advisor
Department Of Internal Affairs, National Library
2022.07 - Current
Project Coordinator
Department Of Internal Affairs, National Library
2021.12 - 2022.07
Senior Librarian and Customer Service Assistant
Auckland Council, Te Paataka Koorero O Takaanini
2021.02 - 2021.12
Venue Hire Coordinator
Auckland Council, CBD
2020.03 - 2021.02
.
Maternity Leave
2019.07 - 2020.03
Programme Coordinator (Secondment)
Auckland Council, New Lynn Community Centre
2018.01 - 2019.07
Service Delivery Coordinator
Auckland Council, CBD
2016.12 - 2018.01
Venue Hire Coordinator
Auckland Council, CBD
2016.03 - 2016.12
License Controller Qualification
LCQ Bridging Test
Hospitality Administration And Management
Duty Managers License
Level 3 NZ Certificate in food and beverage -
Manukau Institute of Technology
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